EcoVadis
SaaS
AssociateAccountManagerGermanSpeaker
“Associate Account Manager - German Speaker at EcoVadis. Skills: Customer Success, Account Management, German fluency. Manage customer portfolio. Ensure customers maximize value”
What You'll Achieve.
Maximize value realization; Maintain high satisfaction; Maintain high engagement; Secure contract renewals; Support upsell opportunities; Guarantee operational KPIs met
Industry & Context.
Problem solving
What They're Looking For.
Must Have
5+ years customer management experience, 5+ years account management experience, 5+ years consulting experience, Formal education in Supply chain, Formal education in sustainability, Formal education in business, Excellent communication skills in German, Excellent communication skills in English, Ability to summarize key findings, Excellent excel skills, Excellent data analytical skills, Experience developing Account Plans, Computer literate, Interest in international environment, Interest in multicultural environment, Ability to be agile, Thrives in fast paced environment
Nice to Have
Knowledge of procurement systems, Knowledge of SaaS, Additional language fluency
What You'll Do.
Manage customer portfolio
Ensure customers maximize value
Maintain customer satisfaction
Maintain customer engagement
Provide visibility into programs
Adopt and integrate EcoVadis
Communicate EcoVadis vision
Establish relationships with customers
Maintain relationships with customers
Develop customer program plan
Act as main point of contact
Provide project management support
Provide project management resources
Develop Account Plans
Maintain Account Plans
Liaise between customer and EcoVadis
Solve customer challenges
Find customer opportunities
Find customer solutions
Partner with Sales team
Secure contract renewals
Support upsell opportunities
Monitor operations with customers
Guarantee operational KPIs met
Provide feedback to product management
Lead Customer-focused projects
Support Customer-focused projects
Contribute to service development
Maintain positive atmosphere
Maintain motivating atmosphere
How You'll Work.
Team & Collaboration
Liaise between teams; Partner with Sales team; Teamwork; Peer-coaching; Best practices sharing
Communication Scope
Executive presentations
Process & Methodology
Project management
Applying for this Associate Account Manager - German Speaker role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on SmartRecruiters
- SmartRecruiters often includes a video screening step — check camera and mic permissions.
- Link your GitHub or portfolio directly in the profile section for technical roles.
- Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.
ANONYMOUS · UNFILTERED
What do employees actually say about EcoVadis?
Real rants from real employees. Read before you apply.