Republic Services
Environmental Services
AssociateAccountManager
“Associate Account Manager at Republic Services. Skills: Customer retention, Sales. Maintain and retain existing customers. Make outbound calls”
Industry & Context.
What They're Looking For.
Must Have
High school diploma or G. E. D., 0 - 2 years of customer service experience
Nice to Have
Waste or transportation industry experience
What You'll Do.
Maintain and retain existing customers
Receive inbound calls
Develop thorough knowledge of services
Develop knowledge of pricing structures
Offer additional services
Perform contractual re-signs
Extend customer relationship
Increase customer profitability
Respond to cancellation requests
Communicate with customers
Capture customer emails
Minimize rate restrictions
Minimize customer credits
Increase customer penetration
Sell full suite of products
Meet with Sales Manager
Review customer retention activities
Review relationship activities
Review progress versus goals
Review status of key relationships
Perform other job-related duties
How You'll Work.
Team & Collaboration
Meet with Sales Manager
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