AssociateAccountManager

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. **Brown & Brown** is seeking an**Associate Account Manager** to join our growing team in **Honolulu, HI!** The Account Manager supports and assists the team in providing service for customer accounts and transactions, directly in support of the production and retention of business. **How You Will Contribute:** * Proficient with Agency Management System. * Understand main coverage lines and products. * Manage/support correspondence (unrouted mail, email, and phone correspondence) with internal/external individuals (limited to administrative/non-sales related correspondence until licensed, and at the direction of the Account Manager or the Account Executive). * Issue auto ID cards, certificates of insurance, evidence of property insurance, etc. at direction of Account Manager (with working knowledge of contract requirements and corresponding insurance forms and coverages). * Billing: Transact invoices. * Premium Finance – Obtain quotes for AM/AE to present to client and process final PFA when completed. * Change Requests/Endorsements – Check accuracy of endorsements, related transactions and transmittal to Insured. * Policies – Detail policy in system, inform AM/AE as needed of discrepancies, transmit to Insured. * Audits – Timely processing and transmittal to Insured. * Claims – Issue loss notice, report incident to carrier and communicate claim and adjuster information to appropriate parties as needed. * Order underwriting documents (loss runs, EMR worksheets, MVRs, etc.). * Obtain policy documents and information from carrier/program portals (policies, endorsements, payment details, etc.). * Document Agency Management System in accordance with company guidelines. **Licenses and Certifications:** * Valid Hawaii Insurance Producer License – Property & Casualty (if any duties involve selling, soliciting, and/or communications/nego