Amazon EU SARL

E-Commerce

AssociateAccountManager

€32–45k ~AI est. Milan, Lombardy, Italy FULL TIME
The Brief

“Associate Account Manager at Amazon EU SARL. Skills: Account management, Brand strategy, E-commerce growth. Analyze business performance. Identify business trends”

What You'll Achieve.

Brand's growth; Customer Satisfaction; Vendor's annual business plans; Short-term strategy; Long-term strategy; Value for end customers; Value for vendor partners; Success metrics daily

Industry & Context.

E Commerce
Problems you'll solve

Data-driven insights; Customer-centric strategies; Analytical mindset; Translate data into actionable recommendations; Navigating ambiguity; Bringing structure to undefined problems

What They're Looking For.

Must Have

Bachelor's/Master's degree or equivalent experience, Fluent written and verbal communication in local language and English (minimum C1 level), Proficiency in MS Office programs (Excel, PowerPoint), Experience in cross-functional or client-facing environment

Nice to Have

Previous experience in e-commerce, Previous experience in retail, Previous experience in FMCG, Previous client-facing environment experience, Previous vendor-facing environment experience, Proactive and self-driven, Sense of ownership over deliverables, Sense of ownership over outcomes, Ability to build trust-based relationships, Demonstrated curiosity, Willingness to learn new tools, Willingness to learn new processes, Willingness to learn new business areas quickly, Experience using generative AI tools, Willingness to critically evaluate AI-generated outputs, Comfortable navigating ambiguity, Ability to bring structure to undefined problems, Ability to respectfully challenge ideas, Ability to advocate for best customer outcome, Analytical mindset, Knowledge of another European language

What You'll Do.

Analyze business performance

Identify business trends

Translate data into actionable insights

Improve overall business performance

Build strategic recommendations

Build customer-centric recommendations

Drive long-term benefits using Amazon programs

Drive operational excellence initiatives

Reduce supply-chain costs

Reduce supply-chain defects

Reduce supply-chain lead times

Manage stock in Fulfilment Centre

Provide recommendations for marketing campaigns

Provide recommendations for advertising campaigns

Plan promotional activities

Implement promotional activities

Manage promotional activities

Generate sales during Amazon events

Drive brand campaigns with vendors

Explore marketing opportunities

Manage launch of new products

Improve product discoverability

Identify product gaps

Improve end-customer experience

Perform Walk The Store sessions

Perform competitor benchmarking

Create enhanced content on detail pages

How You'll Work.

Team & Collaboration

Work with different stakeholders; Collaborate virtually across borders; Maintain local connections; Knowledge sharing; Support each other's growth

Communication Scope

Written communication; Verbal communication

Free ATS check

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