Jabil
ASSISTENTEDESERVIÇOSAOCLIENTE
Neural analysis suggests this role is
optimal for Mid+ candidates.
“ASSISTENTE DE SERVIÇOS AO CLIENTE at Jabil. Provide customer service. Provide sales support”
What You'll Achieve.
meet and exceed customers’ service expectations
Industry & Context.
define problems; collect data; establish facts; draw valid conclusions; apply common sense understanding; deal with standardized situations
What They're Looking For.
Must Have
Proficient computer skills, Proficient English language reading and writing skills, Ability to effectively present information, Ability to define problems, Ability to operate a personal computer, Advanced PC skills, Ability to write simple correspondence, Ability to apply common sense understanding, Ability to deal with standardized situations, Ability to read and comprehend simple instructions, Ability to add, subtract, multiply, and divide, Ability to compute rate, ratio, and percent
Nice to Have
Working knowledge of relational database applications, Basic understanding of bookkeeping and/or accounting fundamentals
What You'll Do.
Provide customer service
Provide sales support
Provide administrative support
Communicate information to customers
Support sale or service of products
Perform routine tasks
Resolve customer questions
Provide timely and accurate information
Process customer orders
Process customer returns
Initiate shipping request forms
Maintain Accounts Receivable
Provide feedback regarding product service failures
Arrange customer meetings
Arrange customer visits
Arrange customer events
Provide general administrative support
How You'll Work.
Team & Collaboration
Works closely with Finance; Partners with Business Development; Partners with Sales representatives
Communication Scope
respond to questions from groups of managers; respond to questions from clients; respond to questions from customers; respond to questions from the general public; write simple correspondence; read and understand visual aid; read and comprehend simple instructions; read and comprehend short correspondence; read and comprehend memos
Full Job Description
At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe. **JOB SUMMARY** Under general supervision, uses skills gained through training and experience to provide customer service, sales, or administrative support within an assigned customer account(s) (Business Unit). Communicates a variety of information to internal or external customers to support the sale or service of products. Follows established procedures to perform routine tasks and receives general guidance and direction to perform other work with substantial variety and complexity requiring limited decision making responsibility. Originality and ingenuity are required to locate, select and apply appropriate procedures, processes and techniques to assignments that are broad in nature. Resolves most questions and problems and refers new or unusual issues to a higher level as necessary. Routine contact with internal and external customers is required to obtain, clarify or provide facts and information. **ESSENTIAL DUTIES AND RESPONSIBILITIES** · Provides timely and accurate information to incoming customer order status and product knowledge requests. · Processes customer orders/changes according to established policies and procedures. · Processes customer returns according to established policies and procedures. Initiates shipping request forms as appropriate. · Works closely with Finance to maintain Accounts Receivable according to contract terms. · Provides timely feedback regarding product service failures or customer concern
Applying for this ASSISTENTE DE SERVIÇOS AO CLIENTE role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Jabil?
Real rants from real employees. Read before you apply.