Jll
AssistantWorkplaceManager
“Assistant Workplace Manager at Jll. Skills: Employee experience services, Operations management, Team leadership. Oversee day-to-day operations of employee experience services. Manage mailroom operations”
What You'll Achieve.
Deliver exceptional workplace experiences; Ensure operational efficiency and cost-effectiveness; Implement continuous improvement initiatives
Industry & Context.
Must be authorized to work in the United States without sponsorship, On-site
What They're Looking For.
Must Have
2-4 years supervisory experience in corporate services, facilities operations, or customer service management, Basic understanding of facilities operations, vendor coordination, and budget management, Proficiency with Microsoft Office Suite, Ability to learn facilities management software systems, Excellent communication and organizational skills with attention to detail, Ability to work in fast-paced environment, Ability to handle multiple priorities simultaneously
Nice to Have
Previous experience in mailroom operations, print services, retail management, or reception/concierge services, Familiarity with corporate workplace services and employee experience concepts, Basic knowledge of inventory management systems and point-of-sale operations, Experience with performance metrics tracking and reporting, Professional certification in facilities management or related field
What You'll Do.
Oversee day-to-day operations of employee experience services
Manage mailroom operations
Oversee reprographic services
Manage vendor relationships
Supervise internal company store operations
Lead internal helpdesk team
Manage lobby ambassador program
Supervise team of 6-10 service staff
Conduct performance management
Develop cross-training programs
Lead recruitment and onboarding processes
Monitor key performance indicators
Manage departmental budgets
Coordinate with senior facilities management
Ensure compliance with corporate policies
How You'll Work.
Team & Collaboration
Manage multiple service teams; Coordinate with senior facilities management on strategic planning
Communication Scope
Excellent communication skills
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