Jll

AssistantWorkplaceManager

$1–1k Redwood City, California, United States FULL TIME
The Brief

“Assistant Workplace Manager at Jll. Skills: Employee experience services, Operations management, Team leadership. Oversee day-to-day operations of employee experience services. Manage mailroom operations”

What You'll Achieve.

Deliver exceptional workplace experiences; Ensure operational efficiency and cost-effectiveness; Implement continuous improvement initiatives

Industry & Context.

Eligibility Requirements

Must be authorized to work in the United States without sponsorship, On-site

What They're Looking For.

Must Have

2-4 years supervisory experience in corporate services, facilities operations, or customer service management, Basic understanding of facilities operations, vendor coordination, and budget management, Proficiency with Microsoft Office Suite, Ability to learn facilities management software systems, Excellent communication and organizational skills with attention to detail, Ability to work in fast-paced environment, Ability to handle multiple priorities simultaneously

Nice to Have

Previous experience in mailroom operations, print services, retail management, or reception/concierge services, Familiarity with corporate workplace services and employee experience concepts, Basic knowledge of inventory management systems and point-of-sale operations, Experience with performance metrics tracking and reporting, Professional certification in facilities management or related field

What You'll Do.

Oversee day-to-day operations of employee experience services

Manage mailroom operations

Oversee reprographic services

Manage vendor relationships

Supervise internal company store operations

Lead internal helpdesk team

Manage lobby ambassador program

Supervise team of 6-10 service staff

Conduct performance management

Develop cross-training programs

Lead recruitment and onboarding processes

Monitor key performance indicators

Manage departmental budgets

Coordinate with senior facilities management

Ensure compliance with corporate policies

How You'll Work.

Team & Collaboration

Manage multiple service teams; Coordinate with senior facilities management on strategic planning

Communication Scope

Excellent communication skills

Free ATS check

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