AssistantVicePresident

The Ops Sup Manager is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the operations - Core team. The overall objective of this role is to ensure the seamless delivery of operations support services in alignment with Citi operations support infrastructure and processes. Also, to oversee the Transaction Postings, General Ledger Reconciliation, Settlement of funds in a timely, accurate and efficient manner The person should have an in-depth understanding of business standards, policies, monitor and identify emerging risks. Requires good analytical skills in order to prioritize and validate potentially complex and dynamic inputs from varied sources. Strong communication and diplomacy skills are required. Regularly connect with senior stakeholders to understand the expectations and guide the team to delivery as needed. Involved in coaching and training of team members on products and processes related to consumer banking operations _**Responsibilities:**_ * To control and support data integrity and general ledger reconciliation. Timely submission of proofs and reporting to stakeholders * Lead the Operations Support department through delegation of tasks and responsibilities for multiple teams * Comprehensive understanding of multiple areas, products and processes within a function and how they interact in order to achieve the objectives of the function * Manage complex and highly variable issues associated with pre and post settlement processes and transaction capture activities with significant potential impact across multiple areas * Conduct performance evaluations, compensations, hiring, disciplinary actions, and terminations of team members as well as determining staffing needs * Monitor team’s end results, ensuring quality and efficiency and contributes to resource planning, budget management and formulation of procedure