Jll
AssistantTransportManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Assistant Transport Manager at Jll. Skills: Site level operations, Vendor management, Client interaction, Cost efficiency. Oversee site level operations. Maintain vendor performance scorecard”
What You'll Achieve.
Minimize cost of operations; Make transport function efficient; Make transport function effective; Improve client satisfaction; Accomplish Key Performance Indicators
Industry & Context.
Address queries; Address deviations; Address disruptions; Address escalations; Address incidents; Address accidents; Address crisis management; Address audit findings; Address vendor issues; Analyze costing
What They're Looking For.
Must Have
Vendor contract tracker summary maintained, Security guidelines adhered to, Monthly meeting with SPOCs arranged, Transport plan prepared during BCM Situations, Billing team coordination for invoices, Monthly/weekly MI on operational summary shared, Compliance of regulations/requirements ensured, Guidance to site team provided, Client relationship developed, Cost control ability, Transport function efficient and effective, Operational disruptions reported, Cab/shuttles leave in advance, Employee pickups monitored, Reports prepared as required, Employee escalations handled, Shift Registers maintained, Routes and trip list created, Vehicles run to schedule, Helpdesk priority calls closed, SLA report prepared and submitted, Weekly shift rosters assisted, Routine vehicle inspections carried out, Regular meetings attended, Operational disruption/incident/accident informed, Transport staff provides timely distribution, Transport staff & vendors tracks pickups, Defined travel times met, Accident or crisis management addressed, Incident reports circulated within 24 hrs, Single point of contact for escalations, Reports, checklist, statutory compliance adhered, Accuracy of data ensured, Transport costing analysed, Audit process assisted, Deductions and penalties reviewed, Audit findings closed on time, Vendor performance monitored, Daily Dashboard/Operation Report maintained, Team Attendance prepared & maintained, Transport Policies, Processes & procedures adhered, Training plan scheduled, Transport team/drivers trained
Nice to Have
Advance Excel, Power BI, VBA
What You'll Do.
Oversee site level operations
Maintain vendor performance scorecard
Hold monthly vendor meetings
Share MOM with Senior Management
Maintain vendor contract tracker
Coordinate renewals and addendums
Ensure security guidelines adherence
Arrange monthly SPOC meetings
Prepare transport plan for BCM
Participate in BCM planning meetings
Work with billing team on invoices
Work with billing team on accruals
Share MI on operational summary
Contribute to Monthly Management Report
Ensure compliance with JLL management
Ensure compliance with client site regulations
Interact with client staff
Manage client demands
Provide guidance to site team
Develop client relationship
Minimize cost of operations
Make transport function efficient
Make transport function effective
Send mailer on operational disruptions
Ensure cabs/shuttles leave in advance
Monitor employee pickups
Prepare reports as required
Handle employee escalations
Maintain Shift Registers
Ensure routes and trip list creation
Maintain vehicles run to schedule
Pick up all employees
Close helpdesk priority calls
Assist in preparing shift rosters
Carry out routine vehicle inspections
Attend regular meetings
Inform management of operational disruptions
Inform management of incidents
Inform management of accidents
Ensure timely distribution of pickup lists
Ensure timely distribution of drop lists
Ensure vendors track timely pickups
Ensure vendors track safe pickups
Ensure vendors track timely arrivals
Ensure vendors track safe arrivals
Meet defined travel times
Address accident management
Address crisis management
Circulate incident reports
Act as single point of contact
Ensure reports adherence
Ensure checklist adherence
Ensure statutory compliance adherence
Analyse transport costing
Highlight management on costing
Assist during audit process
Provide audit report with justification
Review deductions periodically
Review penalties periodically
Take action on deductions
Take action on penalties
Close audit findings on time
Monitor vendor performance
Escalate vendor issues
Maintain Daily Dashboard
Maintain Operation Report
Prepare Team Attendance
Maintain Team Attendance
Oversee transport team staffing
Oversee transport team performance
Oversee transport team development
Understand transport scope
Develop specific processes
Develop specific procedures
Improve client satisfaction
Accomplish Key Performance Indicators
Coordinate with transport city lead
Coordinate with Account manager
Goal setting for transport team
Performance reviews for transport team
Career development plan for transport team
Ensure Transport Policies adherence
Ensure Transport Processes adherence
Ensure Transport procedures adherence
Schedule necessary training plan
How You'll Work.
Team & Collaboration
Coordinate with Client team; Work closely with billing team; Interact with client staff; Coordinate with transport city lead; Coordinate with Account manager
Communication Scope
Share MOM; Share MI; Contribute to Report; Interact with staff; Provide guidance; Handle escalations; Circulate reports; Provide justification; Train team
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Duties & Responsibilities * To be strategic and oversee the site level operations * Vendor Performance Score card to be maintained and updated every quarterly. Monthly meeting with the vendor management team and share the MOM with Senior Management team * Ensure Vendor contract tracker summary is maintained and coordinate with Client team for renewals and revised addendums. * Ensure all the security guidelines laid down by the client in terms of transportation for female staff are adhered to. Any deviation to be escalated to proper channel * Monthly meeting to be arranged with SPOC’s and address the query raised. * Prepare the Transport plan during BCM Situations and actively participate in the meeting held by the client for planning BCM Situation. * Work closely with billing team in relation to the payment of invoices and monthly accruals. * Ensure the monthly/weekly MI on operational summary and costs are shared with Senior Management team as per the time frame. * Contribute to the Monthly Management Report to (Client) * Ensure compliance of regulations / requirements of JLL management in line with regulation at Client sites * To interact with a wide range of client staff and demands * Provide guidance to the site team & develop strong client relationship. * Create initiatives, new projects & minimize cost of operations * Control on costs and ability to make the transport function efficient and effective as
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