Johnson Controls
AssistantTechnicalAccountManager,Digital
Neural analysis suggests this role is
optimal for Mid candidates.
“Assistant Technical Account Manager, Digital at Johnson Controls. Skills: Digital transformation, Customer engagement, Digital solutions. Oversee development of digital tools. Enhance business efficiency”
Industry & Context.
Problem-solving; Analytical Thinking
What They're Looking For.
Must Have
5+ years experience, Bachelor's in Computer Science, Bachelor's in Information Technology, Bachelor's in Business Administration
Nice to Have
Familiarity with programming languages, Familiarity with data management
What You'll Do.
Oversee development of digital tools
Enhance business efficiency
Enhance customer engagement
Drive digital transformation initiatives
Coordinate onboarding of digital solutions
Ensure progress of Metasys PVT implementation
Gather feedback on OpenBlue Solutions
Gather feedback on Hosted Metasys platform
Provide training on platform
Support customers on platform usage
Review OpenBlue advisory reports
Guide team in explaining reports
Provide internal training on digital tools
Provide internal training on digital platforms
Develop OpenBlue Solution strategies
Develop Hosted Metasys strategies
Align strategies with organization goals
Integrate digital tools across departments
Lead assessment of digital projects
Lead planning of digital projects
Lead execution of digital projects
Work with cross-functional teams
Identify digital needs
Develop tailored solutions
Gather customer feedback
Update internal on new tools
Update internal on enhancements
Support rollout of digital tools
Provide training to users
Provide training to engineers
Ensure smooth adoption
Ensure effective utilization
Manage relationships with external vendors
Manage relationships with partners
Source digital solutions
Establish metrics for effectiveness
Evaluate effectiveness of digital solutions
Use data to drive improvement
Use data to drive innovation
Address needs of users
Address needs of strategic customers
How You'll Work.
Team & Collaboration
Cross-functional teams; Digital GCOE
Communication Scope
Verbal communication; Written communication; Convey technical concepts
Process & Methodology
Project Management
Full Job Description
_**Who we are**_ _Build your best future with the Johnson Controls team._ _As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide_ our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away! **What you will do:** The Assistant Technical Account Manager, Digital will oversee the development and implementation of innovative digital tools and strategies that enhance business efficiency and customer engagement. This role requires a blend of technical expertise, strategic thinking, and strong leadership skills to drive digital transformation initiatives across the organization. They will also be coordinating with the Digital GCOE (Global Center of Excellence) to onboard digital solutions effectively. Additionally, they will also coordinate internally to ensure the progress of Metasys PVT (Metasys Performance Verification Tools) implementation and regularly follow up with customers to gather feedback on the OpenBlue Solutions / Hosted Metasys platform and provide training and support to customers on using the platform. Lastly, they will review OpenBlue advisory reports with the team and guide the team in explaining them to customers. The coordinator will also provide internal training on digital tools and platforms. **How you will do it:** * Strategic Leadership: Develop and execute OpenBlue Solution / Hosted Metasys which aligned with the organization's g
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