Rituals
Retail
AssistantStoreManager-Navan(32hours)
Neural analysis suggests this role is
optimal for mid candidates.
“Assistant Store Manager - Navan (32 hours) at Rituals. Skills: Customer service, Team management, Sales performance. Motivate your team. Give each customer a meaningful shopping experience”
What You'll Achieve.
Reach store goals; Improve customer satisfaction; Improve sales
Industry & Context.
Decision making; Problem-solving
What They're Looking For.
Must Have
Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality, People management skills, Experience in sharing knowledge to drive behavioural change and develop others, Decision making and problem-solving skills
What You'll Do.
Give each customer a meaningful shopping experience
Fill in for your Store Manager
Take charge when necessary
Drive your store’s performance
Ensure excellent customer service
Ensure effective teamwork
Ensure efficient operations
Serve as ambassador for Rituals
Support Store Manager in creating a culture of
hire and retain a diverse and talented
Help team members feel more engaged
Help team members achieve full potential
Help with day-to-day business activities
Deliver operational excellence
Uphold high store standards
How You'll Work.
Team & Collaboration
Work with Store Manager; Recruit store team; Coach team members
Communication Scope
Motivation; Coaching; Connection; Inspiration
Full Job Description
As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork and efficient operations every day. You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback, you’ll help to recruit, hire and retain a diverse and talented store team, you’ll coach your team members to help them feel more engaged while achieving their full potential and finally, you’ll serve as your Store Manager’s right hand by helping them with day-to-day business activities! This role is based in an outlet environment, where we’re looking for someone who can deliver operational excellence, particularly in stock and inventory management, while upholding high store standards in a fast-paced, high-footfall setting. A strong focus on delivering exceptional customer service is essential. ## Qualifications High on energy, low on ego and with a little bit of humour! You are ‘one of a kind’ because your ability to encourage others and reach your store’s goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager you are inspiring, and performance orientated. On top of that, you have: * Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality. * People management skills (e.g., communication, motivation, coaching, connection, and inspiration) * Experience in sharing knowledge to drive behavioural change and develop others. * Decision making and problem-solving skills.
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