Swarovski
fashion and design
AssistantStoreManager-FullTime-OakridgePark,Vancouver,BC
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“Assistant Store Manager - Full Time - Oakridge Park, Vancouver, BC at Swarovski. Skills: leadership, coaching, customer service, sales. Act as a role model, delivering outstanding customer service and brand experience. Coach, motivate, and onboard team members to maximize performance”
What You'll Achieve.
driving commercial results; maximize performance; support monthly plans and targets
Industry & Context.
What They're Looking For.
Must Have
1–2 years of experience in a multicultural retail environment, in luxury fashion, cosmetics, or lifestyle brands, Some leadership and coaching experience, Excellent customer service skills and digital proficiency, Responsible and able to take ownership
Nice to Have
Curious, empathetic, and results-driven team player with a commercial mindset
What You'll Do.
delivering outstanding customer service and brand experience
and onboard team members to maximize performance
and employee relations
Drive sales and support monthly plans and targets
Oversee store operations
Step in for the Store Manager as needed
How You'll Work.
Team & Collaboration
Coach, motivate, and onboard team members to maximize performance; Support recruitment, talent development, and employee relations
Full Job Description
At Swarovski, your ideas are valued, your leadership is empowered, and your work helps build teams that deliver brilliance and create luxury moments every day. Ready to take the next step in your retail career with one of the most iconic brands in fashion and design? Join our retail team and help shape an environment where people grow, customers feel inspired, and performance sparkles. As an Assistant Store Manager, you’ll be a Swarovski advocate, supporting a positive work environment, delivering exceptional customer experiences, and driving commercial results. You’ll coach and empower your team, act as a role model, and help shape the store’s success every day. **About the Job** * Act as a role model, delivering outstanding customer service and brand experience * Coach, motivate, and onboard team members to maximize performance * Support recruitment, talent development, and employee relations * Drive sales and support monthly plans and targets * Oversee store operations, including inventory, cash handling, and compliance * Step in for the Store Manager as needed **About You** * 1–2 years of experience in a multicultural retail environment, in luxury fashion, cosmetics, or lifestyle brands * Some leadership and coaching experience * A winning personality to easily establish a trustful relationship and empower others * Excellent customer service skills and digital proficiency * Responsible and able to take ownership * Curious, empathetic, and results-driven team player with a commercial mindset **What We Offer** You can expect a range of benefits, including: * Recognition awards that celebrate your achievements * Exclusive employee discounts on Swarovski products * Paid volunteering leave to support causes you care about * A global employee assistance program offering support in the areas of mental, physical, and emotional health, managerial support as well as financial and legal matters * Comprehensive product, personal and leadership skills training to help you gr
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