Reformation
fashion
AssistantStoreManager,Full-Time
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Assistant Store Manager, Full-Time at Reformation. Skills: Sales performance, Client experience, Operational execution, Team leadership. Measure and Monitor sales performance taking action to improve business performance when needed. Consistently meet and exceed store sales goals”
What You'll Achieve.
Achieve individual store goals; Meet and exceed store sales goals; Deliver and maintain extraordinary customer experience NPS scores; Achieve necessary revenue targets; Maximize team and business results
Industry & Context.
Effective and expedient problem-solver
Available to work a minimum of 40 hours per week, Daily open availability across a full 7 day work week, Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business)
What They're Looking For.
Must Have
Minimum of 4 years Retail Management Experience required, Experience working with a sales or retail organization and/or operationally intensive business, Ability to work in a fast-paced and ever-changing environment, Ability to set the standard for operational efficiency, adhering to processes and systems to maximize team and business results, and identifying opportunities for improvement, The skills to collaborate with cross-functional partners in the pursuit of shared business outcomes, A proactive sense of urgency and ability to prioritize important work, interpersonal skills and the ability to interact effectively with diverse personalities, Driven approach to take on new challenges with the self-motivation for your work and career that inspires others, Excellent communicator and team player with a passion for people, An effective and expedient problem-solver, business acumen with a keen attention to detail, Positive attitude and feels there is no task too small and no task too large
What You'll Do.
Measure and Monitor sales performance taking action to improve business performance when needed
Consistently meet and exceed store sales goals
Drive the execution of an elevated client experience acting as a brand ambassador
Lead the sales floor and deliver an excellent customer experience
Assist customers and monitor client interaction with the team and technology
provide in the moment coaching for continuous improvement
Create an optimal balance of sales and service by having the right people
in the right place at the right time through effective scheduling while achieving payroll goals
Deliver and maintain extraordinary customer experience NPS scores
Uphold consistent inventory accuracy and controls in store
Lead and train the team in store to ensure consistent deliverables
Contribute to Loss Prevention in all areas of the business
set expectations and own training for the store team
Assist in ownership of operational execution of store to achieve necessary revenue targets
Ensure facility maintenance
presentation and organization
Assist in merchandising presentation and concept standards utilizing retail and product reporting to regularly strategize for the customer experience and productivity of the business
Provide real-time and weekly feedback on product and sales performance to Store Manager to influence allocations and the success of the business
Ensure the selling floor reflects the brand and concept standards at all times
train support staff and develop talent in visual and digital merchandising
Assist in managing the day-to-day performance of the retail teams
enabling progressive career development and an incredible employee experience
training and development of the store team across all areas of the business
How You'll Work.
Team & Collaboration
Collaborate with cross-functional partners in the pursuit of shared business outcomes; Interact effectively with diverse personalities; Assist in managing the day-to-day performance of the retail teams; Assist in hiring, training and development of the store team across all areas of the business
Communication Scope
Excellent communicator
Full Job Description
Who we are: Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025, Circular by 2030, and pushing the whole industry forward along the way. Our work has gotten love in Drapers and Sourcing Journal, and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it. We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA. We innovate across categories like accessories, swimwear, and sleepwear, and we reach millions of people with campaigns like this, this and this. None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong. And starting right now, we want to do all that with you. Work Location/ Schedule: Available to work a minimum of 40 hours per week Daily open availability across a full 7 day work week Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business) Assistant Store Manager: No position at Reformation is about the status quo, every team member is passionate about building a company rooted in excellence. Obsessed with customers and sustainability we use tech to create a unique interaction between our customers, employees, and the Reformation brand. The Assistant Manager will help lead and execute all efforts required to achieve individual store goals. Reporting to the Store Manager, essential responsibilities include but are not limited to: What You’ll Do: Measure and Monitor sales performance taking action to improve business performance when needed. Consistently meet and exceed store sales goals. Drive the execution of an elevated client experience acting as a
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