Sur La Table
037 - Eton - Sur La Table - Woodmere, 28819 Chagrin Boulevard, Woodmere, OH 44122
AssistantStoreManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Assistant Store Manager at Sur La Table. Skills: Sales performance, Team development, Customer experience. Support recruitment. Support training”
What You'll Achieve.
Exceed sales goals; Exceed financial goals; Meet monthly sales goals; Contribute to store revenue
Industry & Context.
Problem-solving; Decision-making
Ability to stand 5 hours, Move about the store, Retrieve merchandise, Lift up to 50 lbs, Ascend/descend ladders, Flexible schedule, Work nights, Work weekends, Work holidays, Regular attendance
What They're Looking For.
Must Have
21 years of age or older, 1-2 years retail management experience, Proven track record of achieving sales, Motivating high performing sales teams, Meeting operational goals, Leadership skills, Inspire, develop, and retain team, Excellent communication abilities, Problem-solving abilities, Decision-making abilities, Passion for community engagement, Providing exceptional customer experiences
Nice to Have
Specialty retail environment experience, Culinary retail environment experience, Proficiency in Microsoft Office, Proficiency in retail management systems
What You'll Do.
Support team development
Assist in development plans
Represent brand and culture
Create memorable experiences
Inspire repeat visits
Inspire customer loyalty
Maintain expertise on products
Ensure exceptional customer experience
Lead customer-focused culture
Address customer concerns
Resolve customer issues
Partner in developing strategies
Exceed financial goals
Analyze daily performance metrics
Apply insights to drive results
Lead follow-ups with team
Meet monthly sales goals
Contribute to store revenue
Assist with daily store operations
Ensure compliance with policies
Ensure compliance with procedures
Maintain accurate inventory levels
Ensure proper product merchandising
Ensure store cleanliness
Address maintenance needs
Assist with maintaining accuracy
Assist with maintaining integrity
How You'll Work.
Team & Collaboration
Work cooperatively with associates; Work cooperatively with customers; Support culinary team; Support retail team
Communication Scope
Verbal communication
Full Job Description
## Description With over 58 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food. Position Overview As an Assistant Store Manager at Sur La Table, you play a key role in the success of the store by assisting a high-performing retail team that inspires customers throughout every stage of their culinary experience. The Assistant Store Manager helps cultivate a positive store culture focused on #bestincenter service, a company-wide standard for excellence in service. Key Responsibilities Leadership & Team Development · Supports the recruitment, training, and ongoing development of a high-performing team to meet the business needs of both culinary and retail. · Provide coaching and feedback to ensure team members deliver outstanding customer experience. · Assist in development plans to support individual and team growth. Customer Experience & Brand Representation · Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty. · Maintains expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources. · Ensure exceptional customer experience by leading a customer-focused, Guest Obsessed culture. · Address customer concerns and resolve issues in a timely manner to maintain satisfaction and loyalty. Sales & Business Performance · Partners with the General/Store Manager in developing and implementing strategies, including effective merchandising, mar
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