AssistantStoreManager

MAISON POLÈNE Founded in 2016, Polène is a French leather goods brand that distinguishes itself through outstanding artisanal craftsmanship, producing timeless pieces with organic designs inspired directly by nature. As we continue to experience significant growth and international expansion, 2026 marks an exciting chapter: we are building a strong, expert team to drive Polène’s excellence at every organizational level. Our artistic and creative spirit elevates both our handbag and jewelry collections, supported by 800 artisans in our Ubrique, Spain workshops. Join a passionate team dedicated to delivering exceptional customer experiences while helping establish Polène's presence in one of the country's premier luxury shopping destinations. Be part of the next chapter of the Polène story as we prepare to open our Chicago boutique on Oak Street this winter. ABOUT THE ROLE Polène boutiques immerse clients in our unique universe, attracting a high-end, international clientele. As Assistant Store Manager, you will support the Store Manager in leading the boutique, ensuring exceptional customer experiences while driving commercial performance and operational excellence. This role is ideal for an experienced luxury retail leader who thrives on coaching teams, building client relationships, and maintaining the highest standards of service and execution. As a key member of the leadership team, you will help establish the culture, processes, and performance expectations that will drive the success of our Chicago boutique. KEY RESPONSIBILITIES BUSINESS DEVELOPMENT - Support the Store Manager in driving sales performance and achieving store revenue targets. - Represent Polène's excellence and promote the brand's products and craftsmanship on the sales floor. - Deliver and maintain an exceptional customer experience that reflects Polène's luxury standards. - Support the development of long-term client relationships and clienteling initiatives. - Assist in implementing CRM best