O’Reilly Auto Parts
AssistantStoreManager
“Assistant Store Manager at O’Reilly Auto Parts. Support Store Manager in sales. Support Store Manager in customer service”
Industry & Context.
Bilingual candidates encouraged to apply
What They're Looking For.
Must Have
Sales Specialist Training, Assistant Manager Certification, RSS Certification
Nice to Have
Certified Parts Professional, ASE Certification, Fluency in multiple languages, Spanish
What You'll Do.
Support Store Manager in sales
Support Store Manager in customer service
Support Store Manager in store appearance
Support Store Manager in store operations
Manage store during Manager's absence
Lead team members in servicing customers
Provide excellent customer service
Supervise customer service levels
Work with store manager on staffing
Assist store manager in setting goals
Assist store manager in providing feedback
Assist store manager in coaching
Assist store manager in mentoring
Assist in hiring process
Complete recruiting tasks
Participate in interviews
Collaborate with management on selection
Answer telephone per company policy
Process buy online/ship to store orders
Process hub and store to store transfers
Process DC add orders
Contact customers upon shipment arrivals
Utilize electronic outside purchase order ledger
Handle special orders
Handle outside purchases
Process retail customer returns
Process retail customer exchanges
Issue refunds accurately
Process returned merchandise
Communicate Zipline messages
Delegate Image Maker tasks
Delegate merchandising tasks
Ensure team member compliance
Adhere to posted work schedule
Approve schedule changes/deviations
Ensure team members clock in/out
Perform store opening duties
Perform store closing duties
Perform day end procedures
Verify money/deposits
Secure money/deposits
Prepare bank deposits
Ensure night security lights are on
Disarm security alarms
Check delivery vehicles
Secure delivery vehicles
Lock delivery vehicles
Assist store manager in maintaining building
Assist store manager in maintaining parking lot
Assist store manager in maintaining exterior signage
Assist store manager in maintaining exterior lighting
Assist store manager in maintaining computer hardware
Assist store manager in maintaining in-store service equipment
Assist store manager in maintaining in-store test equipment
Assist store manager in maintaining delivery vehicles
Perform all other duties as assigned
How You'll Work.
Team & Collaboration
Collaborate with management on selection; Work with the store manager
Applying for this Assistant Store Manager role?
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ANONYMOUS · UNFILTERED
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