Giorgio Armani
fashion and luxury sector
AssistantStoreManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Assistant Store Manager at Giorgio Armani. Skills: sales, customer service, team management, leadership, visual merchandising. managing the Store. maximising performances”
Industry & Context.
Ability to analyse data and make data-driven decisions; Manage staff-related inefficiencies in a prompt and professional manner
What They're Looking For.
Must Have
Excellent leadership and team management skills, Excellent communication and interpersonal skills, organisational and time management abilities with attention to detail, Knowledge of visual merchandising standards and inventory management, Ability to analyse data and make data-driven decisions, sales and customer service orientation, Ability to build and maintain customer relationships, Ability to work in a fast-paced environment and handle multiple tasks simultaneously
What You'll Do.
maximising performances
implementing sales strategies
management of daily store activities
training and development of the Team
ensuring excellence in the Client Experience
achieve assigned objectives
accountable for the store when the Store Manager is not present
developing action plans to increase sales and store profitability
Monitor and ensure a selling ceremony aligned with the Brand's policy
ensuring the Team delivers impeccable customer service
Facilitate sales processes by assisting Client Advisors on the sales floor
providing them with support and advice regarding the selling ceremony
Analyse sales targets provided by the Store Manager and monitor their achievement
Ensure an impeccable store’s image
Ensure an impeccable visual merchandising display both in-store and in the shop windows
Provide ongoing support to Client Advisors by overseeing their individual customer management activities
promoting a client-centric culture
monitor the Team’s performance on CRM activities
suggest actions to enhance each Client Advisor’s relationship with customers
Ensure the implementation of onboarding programs for new hires
conduct One-to-one meetings to support Team growth and engagement
Encourage the uptake of training content
fostering a culture oriented towards lifelong learning
Organize training activities for the Team in order to improve product knowledge
sales techniques and stock management
Ensure that all activities are carried out efficiently and effectively
organize regular one-to-one meetings to support staff members development and ensure alignment on the strategy
planning and conducting daily briefings
Assist the Store Manager throughout the performance review process
Manage staff-related inefficiencies in a prompt and professional manner
scheduling Team schedule and annual leaves
always ensuring adequate sales floor coverage and the smooth execution of store operations
How You'll Work.
Team & Collaboration
cooperates with the Store Manager and In-Store Operations Manager in managing the Store; serves as a point of reference for the Team: motivating, coordinating, and helping to create an engaging work environment; responsible for the training and development of the Team; Support the Store Manager in developing action plans; ensuring the Team delivers impeccable customer service; assisting Client Advisors on the sales floor, providing them with support and advice; Provide ongoing support to Client Advisors by overseeing their individual customer management activities; monitor the Team’s performance on CRM activities; suggest actions to enhance each Client Advisor’s relationship with customers; conduct One-to-one meetings to support Team growth and engagement; Organize training activities for the Team; organize regular one-to-one meetings to support staff members development and ensure alignment on the strategy; planning and conducting daily briefings, encouraging, motivating, and engaging the Team; Assist the Store Manager throughout the performance review process; scheduling Team schedule and annual leaves
Communication Scope
Excellent communication and interpersonal skills
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