Cosmos Sport S. A.

Sports, Fashion and Outdoor retail

AssistantStoreManager

Ioannina, Greece
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Assistant Store Manager at Cosmos Sport S. A.. Skills: Retail management, Customer service, Team leadership, Sales driving. Assist the Store Manager in the day to day running of the store. Take ownership of duties”

What You'll Achieve.

Achieve and exceed targeted KPIs; Exceeding targets; Maintaining the standards of the business; Securing Client loyalty

Industry & Context.

Sports, Fashion and Outdoor retail
Problems you'll solve

Resolve clients issues / requests; Numerical and analytical knowledge; Analyse reports in order to make key sales decisions

What They're Looking For.

Must Have

2-3 years’ experience of managing a standalone retail store (or Department Store floor), Excellent use of English language, Excellent computer skills, Excellent verbal, written and interpersonal skills, Numerical and analytical knowledge to monitor KPIs, Sound working knowledge of Microsoft Office, Leadership skills, Business orientation, Excellent communicator, Positive, open and progressive, energetic, motivating, personal style, Customer service orientation, In-depth knowledge of basic business management processes, Passion for sports and fashion, Willingness to learn and tackle new challenges

What You'll Do.

Assist the Store Manager in the day to day running of the store

Take ownership of duties

Motivate the workforce to drive sales

Offer exceptional customer service

Maintain an exceptional service experience in store

Deal with inquiries and complaints

Resolve client issues/requests

Foster a client-centric mindset

Develop and maintain solid client relationships

Implement clienteling initiatives and events

Secure client loyalty

offer constructive feedback to the team

Encourage progression within the company

Assist in regular training meetings

Ensure all personnel completes the inhouse online Academy

Support team members to ensure a great guest experience

Promote an entrepreneurial and team spirit approach

Ensure efficient organization and professional growth

safe and healthy working environment

Ensure the team is always informed about product

policies and procedures

Attract and recruit the best talents

Manage day-to-day operational activities of the store

Ensure compliance with policies and procedures

Monitor and control store productivity levels

Analyse reports to make key sales decisions

Implement personnel and resource planning strategies

Work in partnership with Marketing

engage and motivate customers into making purchases

Ensure new product and advertised product visibility

How You'll Work.

Team & Collaboration

Partner with other company functions for clienteling initiatives; Work in partnership with the Marketing, VM, Commercial dept.

Communication Scope

Excellent verbal, written and interpersonal skills; Excellent communicator

Full Job Description

Established in 1981 with a single store in the North West of England, the **JD Group** is a **leading global omnichannel retailer** **of Sports, Fashion and Outdoor brands**. The Group now has approximately **3,400 stores** across **32 territories** , with a strong presence in the UK, Europe, North America and Asia Pacific. In JD Group, we believe in extending our entrepreneurial and competitive spirit beyond financial performance to making the world around us a better place. We always strive to do the right thing for our colleagues, our customers, and our communities. We currently have more than **60,000 colleagues** within our business. Our aim is to attract, develop and engage committed and talented people so that they choose to grow with the Group throughout their careers. We are looking for a talented and passionate **Αssistant Store Manager for our JD Sports Store in Ioannina!** In this role, you will assist the Store Manager in the day to day running of the store. Taking ownership of a number of duties while making sure that the stores KPIs are achieved. Furthermore, in the Manager’s absence, you will be the first point of contact, therefore you will motivate the workforce to drive sales and offer exceptional customer service while exceeding targets and maintaining the standards of the business. **Responsibilities:** **CUSTOMER** * Maintain an exceptional service experience in store, ensuring high level customers’ satisfaction * Deal with inquiries and complaints and resolving clients issues / requests * Foster a Client centric mindset by developing and maintaining solid Client relationships * Implement, in partnership with other company functions, clienteling initiatives and events and securing Client loyalty **TEAM** * Train, mentor, motivate, offer constructive feedback to the team and encourage progression within the company * Assist in regular training meetings within the store and ensure all personnel completes the inhouse online Academy, making sure th

Free ATS check

Applying for this Assistant Store Manager role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

ANONYMOUS · UNFILTERED

What do employees actually say about Cosmos Sport S. A.?

Real rants from real employees. Read before you apply.

Read Company Rants →