Carter's
Apparel Retail
AssistantStoreManager
“Assistant Store Manager at Carter's. Skills: Customer service, Team leadership, Retail management. Execute workforce management. Ensure customer focus on sales floor”
What You'll Achieve.
Ensure a genuine customer focus on the sales floor; Improve results by communicating and driving Key Performance Indicators (KPIs) with the team; Build customer loyalty; Build and retain a successful team; Plan, track, analyze, and report completion of tasks and financial results; Reduce loss through a consistent level of customer service, education, and operational controls
Industry & Context.
Solutions-oriented mindset; Analyze the business and take necessary action to improve results
Lift 40 pounds as needed, frequent bending, stooping, reaching, pushing, and pulling, Stand or walk for extended periods, climb up and down a ladder, Availability may include days, nights, weekends, and holidays, minimum of two closing shifts a week
What They're Looking For.
Must Have
1 year of retail or related management experience, A high school diploma or GED, Lift 40 pounds as needed, frequent bending, stooping, reaching, pushing, and pulling, Stand or walk for extended periods, climb up and down a ladder, Provide availability that may include days, nights, weekends, and holidays, minimum of two closing shifts a week
What You'll Do.
Execute workforce management
Ensure customer focus on sales floor
Provide product assistance
Foster positive environment
Model service standards
Coach others to success
Analyze business and take action
Communicate and drive KPIs
Build customer loyalty
Participate in recruiting
Recognize exceptional performance
Partner with Store Manager
Plan and execute merchandising
Reduce loss through customer service
How You'll Work.
Team & Collaboration
Foster a welcoming and inclusive environment; Values and optimizes skills and talents; Continually educates themselves and others; Work with product team; Build and retain a successful team
Communication Scope
Effective and professional verbal and written communication skills
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