Carter’s

AssistantStoreManager

Fort Smith, Arkansas, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Assistant Store Manager at Carter’s. Skills: Customer service, Team leadership, Sales performance, Operational execution. Uphold Carter’s mission, vision, and values. Support a high performing team”

What You'll Achieve.

Consistently delivers top end results; Drive financial results; Maximize sales and productivity

Industry & Context.

Problems you'll solve

Analyze the business and take necessary action to improve results

Eligibility Requirements

Ability to lift 40 pounds on a regular basis, Ability to stand for long periods of climb up and down a ladder, Constant walking and frequent bending, stooping and reaching, Ability to travel as needed, Availability changes must be approved by the Store Manager, Seven to eight hour shifts, Average of 35 - 40 hours per week, Including evenings, weekends, and holidays, A minimum of two closing shifts a week

What They're Looking For.

Must Have

High school diploma or GED minimum requirement, Minimum of 3 years retail management experience, Demonstrated leadership and supervisory skills, Demonstrated customer engagement skills, Ability to communicate effectively with customers, team, and supervisor, Must be able to build relationships in order to foster teamwork and develop partnerships, Ability to lead, direct and execute multiple tasks concurrently, Basic computer skills, Must be at least 18 years old, Ability to lift 40 pounds on a regular basis, Ability to stand for long periods of climb up and down a ladder, Constant walking and frequent bending, stooping and reaching, Ability to travel as needed, Regular work frequency is required, Seven to eight hour shifts and an average of 35 - 40 hours per week, A minimum of two closing shifts a week

Nice to Have

BSA degree preferred

What You'll Do.

Uphold Carter’s mission

Support a high performing team

Drive financial results

Deliver top end results

Maintain exceptional store standards

Execute company strategies

Positive customer interaction

Support Store Manager with customer engagement

Support Store Manager with operational execution

Support Store Manager with people management

Support Store Manager with merchandising

Communicate professionally and effectively

Foster a positive work environment

Assist in building and maintaining a successful team

Participate in recruiting

Provide feedback on performance and progress

Utilize company tools to train and develop team

Adapt management style

Lead and develop team

Establish measurable goals

Recognize and reward exceptional performance

Promote customer service consistently

Coach others to success

Take necessary action to improve results

Assist in executing management of labor and payroll

Maximize sales and productivity

Lead and execute assigned Division of Responsibility

Perform Leader on Duty responsibilities

Provide exceptional customer experience

Support management team with Asset Protection

Support planning and execution of store processes

Follow brand guidelines

Build customer loyalty

Maintain company standards of store appearance

Monitor and adhere to safety regulations

How You'll Work.

Team & Collaboration

Partner with the Store Manager; Build and maintain a successful team; Develop team members; Foster teamwork; Develop partnerships

Communication Scope

Communicate professionally and effectively with the store team, customers and business partners; Ability to communicate effectively with customers, team, and supervisor

Process & Methodology

Planning, Detailed follow through

Full Job Description

# **If you are a CURRENT Carter’s employee,_do not apply_ via this external application. Search "Browse Jobs" in Workday to apply internally.** **POSITION PURPOSE** The Assistant Store Manager’s purpose is to uphold the Carter’s mission, vision, and values in order to support a high performing team that consistently delivers top end results. The ASM in partnership with the Store Manager is responsible to drive the financial results through exceptional store standards, execution of company strategies, and positive customer interaction. The ASM supports the Store Manager with customer engagement, operational execution, people management, and merchandising. **ESSENTIAL JOB FUNCTION (TASKS, DUTIES AND RESPONSIBILITES)** **People:** * Communicates professionally and effectively with the store team, customers and business partners. * Fosters a positive work environment for both internal and external customers. * Assists the Store Manager in building and maintaining a successful team by participating in recruiting, interviewing, and development of team. * Provides feedback to the Store Manager on performance and progress of Sales Managers and Associates. * Utilizes company tools to train and develop store team to ensure execution of all store operations; addresses performance as needed. * Adapts management style as necessary to lead and develop team while establishing measurable, attainable and actionable goals. * Recognizes and rewards exceptional performance to increase employee engagement. **Performance** * Promotes customer service consistently by engaging talent, encouraging positive customer interactions, and maintaining a ready all day store presentation. * Consistently models the brands customer service standards while coaching others to success. * Effectively analyzes the business and take necessary action to improve results. * Assists Store Manager in executing the management of labor and payroll expenses to maximize sales and productivity. * Responsible for lead

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