Allcare Management Services
Retail Pharmacy
AssistantStoreManager
“Assistant Store Manager at Allcare Management Services. Skills: Sales, Retail standards, Team management, Customer service. Lead the sales team to deliver to the best in class retail standards in the front of counter operation. Manage the front of counter retail business and team”
What You'll Achieve.
Deliver to the best in class retail standards; Deliver front of counter sales targets as budgeted and agreed; Exceeding expectations; Making our community pharmacies the local destination of choice; Delivering customer service to the highest quality; Drive the business plan as required; Aiming to offer the best customer experience in the local and national market
Industry & Context.
excellent problem solving ability, looking for ways to overcome blocks and implement solutions
What They're Looking For.
Must Have
Retail Pharmacy experience, Excellent communication and influencing skills, Excellent ability to motivate a team, Organised and flexible with a proven ability to multi-task successfully in a busy environment, Discretion is an essential part of managing our relationships with colleagues and customers, Business acumen and excellent problem solving ability, looking for ways to overcome blocks and implement solutions, Ability to build internal relationships with the pharmacy team and other stakeholders
Nice to Have
management experience preferable
What You'll Do.
Lead the sales team to deliver to the best in class retail standards in the front of counter operation
Manage the front of counter retail business and team
Strive to deliver front of counter sales targets as budgeted and agreed with the Business Manager
Ensure the Pharmacy is maintained in line with Company Standards
Ensure excellent retail standards and practices are in place and maintained
Maintain correct procedures for the handling
processing and control of cash and all receipts
Ensure that the proper procedure for the various Department of Health Schemes is carried out
Execute product promotions in the Pharmacy
Implement policies and procedures as introduced by Allcare Management Services and follow standard operating procedures
Be responsible for the security of all stock
keys and the safety of all staff and customers
Ensure that the Pharmacy is kept clean and tidy
Ensure that details of the business are kept confidential
Monitor and make recommendations on the public’s attitude and perception of the pharmacy
Analyse and advise the company on a wide range of issues affecting its pharmacy and retail business
Adhere to agreed budgets
Observe the details as laid down in the Health and Safety of Work Act
Ensure that the Front of Counter Operation is efficient using all feedback to the Managing Pharmacist & Business Territory Manager on opportunities to improve rostering in order to maximise profitability
How You'll Work.
Team & Collaboration
Lead by example, coaching other staff to ensure a professional and efficient customer service is delivered at all times; Develop a culture where innovation, flexibility and ambition are fostered; Lead the team ensuring co-operation and flexibility is exhibited by all Employees; Foster a culture of customer centric thinking derived from Allcare policies; Ability to build internal relationships with the pharmacy team and other stakeholders; Provide the Managing Pharmacist and Business Manager with regular updates including challenges, gaps and opportunities and drive the business plan as required
Communication Scope
Excellent communication and influencing skills
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