Everlane

Retail

AssistantStoreLeader,People&Experience

$65–85k ~AI est. King of Prussia, Pennsylvania, United States
The Brief

“Assistant Store Leader, People & Experience at Everlane. Skills: Team development, Customer experience, Talent cultivation, Store operations. Build team. Develop team”

What You'll Achieve.

Advance the business; Impact performance results

Industry & Context.

Retail
Problems you'll solve

Problem solver; Address risks; Address opportunities

Eligibility Requirements

Bend, reach, stretch, Lift, carry, move 40 pounds, Flexible availability, Work nights, Work weekends, Work holidays, Move around store, Accessible to customers, Maintain clean space, Maintain organized space

What They're Looking For.

Must Have

2+ years leadership experience, Written communication skills, Verbal communication skills, Ability to work effectively with leadership team, Organization skills, Proven track record of hiring, Proven track record of leading, Proven track record of developing effective store teams

Nice to Have

Fan of Everlane, Fan of Everlane product, Fan of Everlane values

What You'll Do.

Embody Everlane ethos

Deliver best-in-class store experience

Impact customer experience

Impact team experience

Champion Path To Yes mentality

Foster friendly environment

Foster warm environment

Guide decisions using brand lens

Guide decisions using customer lens

Support store experience

Address risks proactively

Address opportunities proactively

Impact performance results

Work closely with Store Leader

Organize team building

Foster space for development

Foster space for teamwork

Assess financial indicators

Identify business strengths

Identify business opportunities

Get most out of resources

Find ways to get work done

Hold self accountable

Hold others accountable

Apply lessons from experiences

Create opportunities for development

Lead in-store customer journey

Bring service model to life

Provide direction to team

Provide feedback to team

Build internal networks

Build external networks

Maintain internal networks

Maintain external networks

Lead talent acquisition

Manage open requisitions

Deliver positive internal experience

Deliver positive external experience

Keep payroll budget in mind

Keep financial trends in mind

Execute hospitality initiatives

Own service initiatives

Follow up on customer feedback

Manage styling program

How You'll Work.

Team & Collaboration

Work closely with Store Leader; Work effectively together

Communication Scope

Written communication; Verbal communication

Free ATS check

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