Everlane

Retail

AssistantStoreLeader,People&Experience

$65–85k ~AI est. King of Prussia, Pennsylvania, United States
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Assistant Store Leader, People & Experience at Everlane. Skills: Team development, Customer experience, Talent cultivation, Store operations. Build team. Develop team”

What You'll Achieve.

Advance the business; Impact performance results

Industry & Context.

Retail
Problems you'll solve

Problem solver; Address risks; Address opportunities

Eligibility Requirements

Bend, reach, stretch, Lift, carry, move 40 pounds, Flexible availability, Work nights, Work weekends, Work holidays, Move around store, Accessible to customers, Maintain clean space, Maintain organized space

What They're Looking For.

Must Have

2+ years leadership experience, Written communication skills, Verbal communication skills, Ability to work effectively with leadership team, Organization skills, Proven track record of hiring, Proven track record of leading, Proven track record of developing effective store teams

Nice to Have

Fan of Everlane, Fan of Everlane product, Fan of Everlane values

What You'll Do.

Embody Everlane ethos

Deliver best-in-class store experience

Impact customer experience

Impact team experience

Champion Path To Yes mentality

Foster friendly environment

Foster warm environment

Guide decisions using brand lens

Guide decisions using customer lens

Support store experience

Address risks proactively

Address opportunities proactively

Impact performance results

Work closely with Store Leader

Organize team building

Foster space for development

Foster space for teamwork

Assess financial indicators

Identify business strengths

Identify business opportunities

Get most out of resources

Find ways to get work done

Hold self accountable

Hold others accountable

Apply lessons from experiences

Create opportunities for development

Lead in-store customer journey

Bring service model to life

Provide direction to team

Provide feedback to team

Build internal networks

Build external networks

Maintain internal networks

Maintain external networks

Lead talent acquisition

Manage open requisitions

Deliver positive internal experience

Deliver positive external experience

Keep payroll budget in mind

Keep financial trends in mind

Execute hospitality initiatives

Own service initiatives

Follow up on customer feedback

Manage styling program

How You'll Work.

Team & Collaboration

Work closely with Store Leader; Work effectively together

Communication Scope

Written communication; Verbal communication

Full Job Description

At Everlane, we believe that luxury should be as effortless as it is conscious. That’s why we partner with ethical factories, work with premium and sustainably sourced materials, and do our part to leave the industry cleaner than we found it. There's a lot more work to be done, and we're excited to be growing a team of motivated humans that are up for the challenge. This role is responsible for building, developing, and nurturing a team that embodies the Everlane ethos and delivers best-in-class store experience. You are most enthusiastic about the impact you have on someone’s experience - whether that be your own team or your customers. You enjoy being the host of a party, and a champion of our “Path To Yes” mentality. You are great at building relationships and fostering a friendly, warm environment for people to thrive in. You are a leader who uses the brand and customer lens to guide your decisions in an effort to support the overall store experience. You are business-minded and a natural problem solver who proactively addresses risks and opportunities. You enjoy improving processes and productivity to impact performance results. You are an over-communicator and work very closely with your Store Leader. You are organized and excited about the details; you love putting the pieces of building a team together. As an Assistant Store Leader, you: Foster a space where team members are continuously developed and work effectively together to meet company’s goals Actively asses key financial indicators to identify strengths and opportunities that advance the business Get the most out of your team and resources, finding ways to get work done and holding self and others accountable Apply lessons from different experiences to new situations and create opportunities for self and others to develop Your day to day: Lead the in-store customer journey and bring our service model to life while providing direction and feedback to your team Cultivate talent by building and maintain

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