Everlane
Retail
AssistantStoreLeader,People&Experience
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Assistant Store Leader, People & Experience at Everlane. Skills: Team development, Customer experience, Talent cultivation, Store operations. Build team. Develop team”
What You'll Achieve.
Advance the business; Impact performance results
Industry & Context.
Problem solver; Address risks; Address opportunities
Bend, reach, stretch, Lift, carry, move 40 pounds, Flexible availability, Work nights, Work weekends, Work holidays, Move around store, Accessible to customers, Maintain clean space, Maintain organized space
What They're Looking For.
Must Have
2+ years leadership experience, Written communication skills, Verbal communication skills, Ability to work effectively with leadership team, Organization skills, Proven track record of hiring, Proven track record of leading, Proven track record of developing effective store teams
Nice to Have
Fan of Everlane, Fan of Everlane product, Fan of Everlane values
What You'll Do.
Embody Everlane ethos
Deliver best-in-class store experience
Impact customer experience
Impact team experience
Champion Path To Yes mentality
Foster friendly environment
Foster warm environment
Guide decisions using brand lens
Guide decisions using customer lens
Support store experience
Address risks proactively
Address opportunities proactively
Impact performance results
Work closely with Store Leader
Organize team building
Foster space for development
Foster space for teamwork
Assess financial indicators
Identify business strengths
Identify business opportunities
Get most out of resources
Find ways to get work done
Hold self accountable
Hold others accountable
Apply lessons from experiences
Create opportunities for development
Lead in-store customer journey
Bring service model to life
Provide direction to team
Provide feedback to team
Build internal networks
Build external networks
Maintain internal networks
Maintain external networks
Lead talent acquisition
Manage open requisitions
Deliver positive internal experience
Deliver positive external experience
Keep payroll budget in mind
Keep financial trends in mind
Execute hospitality initiatives
Own service initiatives
Follow up on customer feedback
Manage styling program
How You'll Work.
Team & Collaboration
Work closely with Store Leader; Work effectively together
Communication Scope
Written communication; Verbal communication
Full Job Description
At Everlane, we believe that luxury should be as effortless as it is conscious. That’s why we partner with ethical factories, work with premium and sustainably sourced materials, and do our part to leave the industry cleaner than we found it. There's a lot more work to be done, and we're excited to be growing a team of motivated humans that are up for the challenge. This role is responsible for building, developing, and nurturing a team that embodies the Everlane ethos and delivers best-in-class store experience. You are most enthusiastic about the impact you have on someone’s experience - whether that be your own team or your customers. You enjoy being the host of a party, and a champion of our “Path To Yes” mentality. You are great at building relationships and fostering a friendly, warm environment for people to thrive in. You are a leader who uses the brand and customer lens to guide your decisions in an effort to support the overall store experience. You are business-minded and a natural problem solver who proactively addresses risks and opportunities. You enjoy improving processes and productivity to impact performance results. You are an over-communicator and work very closely with your Store Leader. You are organized and excited about the details; you love putting the pieces of building a team together. As an Assistant Store Leader, you: Foster a space where team members are continuously developed and work effectively together to meet company’s goals Actively asses key financial indicators to identify strengths and opportunities that advance the business Get the most out of your team and resources, finding ways to get work done and holding self and others accountable Apply lessons from different experiences to new situations and create opportunities for self and others to develop Your day to day: Lead the in-store customer journey and bring our service model to life while providing direction and feedback to your team Cultivate talent by building and maintain
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