Jll
Real Estate
AssistantSoftServiceManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Assistant Soft Service Manager at Jll. Skills: Soft Services Management, Client Concern Resolution, Vendor Management. Manage housekeeping, pest control, facade cleaning, horticulture. Resolve client concerns related to Soft Services”
Industry & Context.
Excellent problem-solving skills; Help resolve all client concerns related to Soft Services
What They're Looking For.
Must Have
Degree / Diploma in housekeeping/hospitality, minimum 5-7 years of work experience, Good communication skills (English - oral/written)
Nice to Have
Knowledge in functional area of soft services, Adequate software exposure like MS office etc.
What You'll Do.
Resolve client concerns related to Soft Services
Manage cleaning services and janitorial operations
Identify cleaning needs and ensure rectification
Create work plans and assign cleaning/maintenance work
Brief and de-brief staff on duties
Establish operational standards and procedures
Maintain inventory stock of supplies and equipment
Prepare reports like DMR
Estimate costs and manage budgets
Plan beautification of areas quarterly
Manage landscaping and gardening
Manage vendor personnel for assigned units
Maintain discipline at site with staff
Engage staff in periodic trainings
Support employee relations issues
Develop/review/improve SOPs/processes/programs
Maintain janitor closets and storage areas
How You'll Work.
Team & Collaboration
Support from other team members; Briefing and De-briefing all staff; Managing vendor personnel; Engaging staff in trainings; Supporting employee relations
Communication Scope
Good communication skills (English - oral/written); Communicate information effectively with internal & external customers
Process & Methodology
Creating work plans/schedules, Preparing/managing budgets
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **Position:** Assistant Soft Service Manager, Gurgaon **Business:** Property and Asset Management, Gurgaon **What this job involves** You will manage all the activities related to housekeeping, pest control, facade cleaning, and horticulture. You need to actively understand and help resolve all client concerns related to Soft Services using your domain expertise. Your day to day activities will involve: * Managing cleaning services, focussing on common areas; using knowledge of the methods and practices in janitorial operations including details on cleaning chemicals, usage of consumables, maintenance & repair of equipment, waste management and hygiene & sanitation standards. * Taking daily rounds of the premises to identify various cleaning needs in the building and ensuring the same is rectified with support from other team members. * Creating work plans/schedules, inspecting, and assigning cleaning / maintenance work to subordinate teams. * Briefing and De-briefing all staff regarding their duties, designated areas of work and special instructions if any during the start and end of shift. * Establishing and implementing operational standards and procedures for the departments supervised. * Maintaining required records of budget and other information. * Maintain inventory stock to ensure that supplies and equipment are available in adequate amount. * Order new equipment, supplies, or furnishings as and when
Applying for this Assistant Soft Service Manager role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Jll?
Real rants from real employees. Read before you apply.