DoorDash

Logistics

AssistantSiteManager

$75–110k ~AI est. Cincinnati, Ohio, United States
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Assistant Site Manager at DoorDash. Skills: Operations management, Team leadership, Process improvement. Lead hourly Operations Associates. Lead Shift Leads”

What You'll Achieve.

Maintain high quality for customers; Achieve performance targets; Deliver highly quality customer experience; Meet order accuracy metrics; Meet fulfillment speed metrics

Industry & Context.

Logistics
Problems you'll solve

Root cause analysis; Troubleshooting

Eligibility Requirements

Late-night hours, Weekend hours

What They're Looking For.

Must Have

3+ years Operations experience, 3+ years Warehouse Logistics experience, 3+ years Customer Service experience, 3+ years Retail Management experience, 3+ years Fulfillment experience, 1+ years managing a team, Experience using Excel, Experience using Google Sheets, Experience with basic formulas, Experience creating pivot tables

Nice to Have

Experience managing high-performance teams of 5+ employees

What You'll Do.

Lead hourly Operations Associates

Build safety-first culture

Navigate new initiatives

Navigate growth projects

Tackle onsite escalations

Coordinate with cross-functional partners

Drive results in focus areas

Drive results on specific shifts

Execute inventory management processes

Deploy best practices

Engage cross-functional partners for support

Make strategic recommendations

Execute actions regarding resource allocation

Execute actions regarding workflow

Execute actions regarding warehouse organization

Engage cross-functional partners when needed

Lead process improvement projects

Coach team on customer experience

Empower team on customer experience

Ensure high quality customer experience

How You'll Work.

Team & Collaboration

Cross-functional partners; Central teams; Inventory teams; Training teams

Full Job Description

About the Team DashMart is a local-fulfillment center owned and operated by DoorDash, offering customers household essentials and other items to their doorsteps with speed, reliability, and quality. About the Role In this role, you’ll work within a 5-15k sq ft distribution center, will assist in leading the local warehouse operating team, and in some locations, includes preparing food in a light-prep kitchen, and help the Site Manager ensure we maintain high quality for our customers. You’re excited about this opportunity because you will… Lead: You’ll demonstrate compassion and commitment to inclusivity as you lead a team of hourly Operations Associates and Shift Leads. You’ll hire, coach and develop high-performing team members, while building a safety-first culture where employees are excited to drive success, personally and for the team. You’ll serve as a leading change agent for your site, helping your team to navigate new initiatives and growth projects. You’ll tackle onsite escalations, including coordination with cross-functional partners. Operate: With your thumb on the pulse of all outcomes for your team, you will be directly responsible for driving results in one or more specific focus areas or a specific shift for your site. To achieve your performance targets, you’ll drive success through effective scheduling and by executing inventory management processes and deploying best practices from across the network. You’ll engage cross-functional partners as needed for support. Strategize: Within the focus area(s) assigned by your Site Manager, you’ll analyze data and make strategic recommendations and execute actions regarding resource allocation, workflow, warehouse organization and when to engage cross-functional partners. You may also lead some process improvement projects. Delight: We are customer-obsessed. You’ll coach and empower your team to provide a highly quality customer experience with every order. Quality metrics such as order accuracy and fulfil

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