DoorDash
Logistics
AssistantSiteManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Assistant Site Manager at DoorDash. Skills: Operations management, Team leadership, Process improvement. Lead hourly Operations Associates. Lead Shift Leads”
What You'll Achieve.
Maintain high quality for customers; Achieve performance targets; Deliver highly quality customer experience; Meet order accuracy metrics; Meet fulfillment speed metrics
Industry & Context.
Root cause analysis; Troubleshooting
Late-night hours, Weekend hours
What They're Looking For.
Must Have
3+ years Operations experience, 3+ years Warehouse Logistics experience, 3+ years Customer Service experience, 3+ years Retail Management experience, 3+ years Fulfillment experience, 1+ years managing a team, Experience using Excel, Experience using Google Sheets, Experience with basic formulas, Experience creating pivot tables
Nice to Have
Experience managing high-performance teams of 5+ employees
What You'll Do.
Lead hourly Operations Associates
Build safety-first culture
Navigate new initiatives
Navigate growth projects
Tackle onsite escalations
Coordinate with cross-functional partners
Drive results in focus areas
Drive results on specific shifts
Execute inventory management processes
Deploy best practices
Engage cross-functional partners for support
Make strategic recommendations
Execute actions regarding resource allocation
Execute actions regarding workflow
Execute actions regarding warehouse organization
Engage cross-functional partners when needed
Lead process improvement projects
Coach team on customer experience
Empower team on customer experience
Ensure high quality customer experience
How You'll Work.
Team & Collaboration
Cross-functional partners; Central teams; Inventory teams; Training teams
Full Job Description
About the Team DashMart is a local-fulfillment center owned and operated by DoorDash, offering customers household essentials and other items to their doorsteps with speed, reliability, and quality. About the Role In this role, you’ll work within a 5-15k sq ft distribution center, will assist in leading the local warehouse operating team, and in some locations, includes preparing food in a light-prep kitchen, and help the Site Manager ensure we maintain high quality for our customers. You’re excited about this opportunity because you will… Lead: You’ll demonstrate compassion and commitment to inclusivity as you lead a team of hourly Operations Associates and Shift Leads. You’ll hire, coach and develop high-performing team members, while building a safety-first culture where employees are excited to drive success, personally and for the team. You’ll serve as a leading change agent for your site, helping your team to navigate new initiatives and growth projects. You’ll tackle onsite escalations, including coordination with cross-functional partners. Operate: With your thumb on the pulse of all outcomes for your team, you will be directly responsible for driving results in one or more specific focus areas or a specific shift for your site. To achieve your performance targets, you’ll drive success through effective scheduling and by executing inventory management processes and deploying best practices from across the network. You’ll engage cross-functional partners as needed for support. Strategize: Within the focus area(s) assigned by your Site Manager, you’ll analyze data and make strategic recommendations and execute actions regarding resource allocation, workflow, warehouse organization and when to engage cross-functional partners. You may also lead some process improvement projects. Delight: We are customer-obsessed. You’ll coach and empower your team to provide a highly quality customer experience with every order. Quality metrics such as order accuracy and fulfil
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