CityMD
healthcare
AssistantSiteManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Assistant Site Manager at CityMD. Skills: managing, overseeing, and ensuring the successful administrative, financial and operational aspects of a CityMD site, Supporting a patient-centric urgent care experience, Fostering an inviting and hospitable environment, directing the patient flow, inventory management, ordering supplies, staff management, performance management, coaching, discipline, staff development, interviewing, promotion, patient confidentiality, resolving disputes. Assisting in ma”
What You'll Achieve.
ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care; successful administrative, financial and operational aspects of a CityMD site; patient-centric urgent care experience; inviting and hospitable environment where the patient feels appreciated and well-cared for; experience where the patient will want to come back and refer their family and friends to CityMD; enhance the success of the practice; outstanding results
Industry & Context.
Able to troubleshoot when necessary
long shifts, weekends, closing shifts, opening shifts, must work on-site, lifting heavy objects on a time to time basis, doing repetitive tasks with few breaks, requiring light cleaning
What They're Looking For.
Must Have
1-3 years of managing experience a must (urgent care, medical practice, hospital, retail, hospitality, or restaurant industries), Good computer skills (knowledge of a PC, Microsoft Office programs), Great leadership qualities a must, Able to handle group dynamics (help bringing unity to a diverse group), Able to troubleshoot when necessary, Comfortable with constructive confrontation and counseling management, Has an entrepreneurial spirit and takes a proactive approach to business operations, Bilingual language skills required or preferred based on-site location.
Nice to Have
Bachelor’s Degree in Hospitality Management, Hotel/Restaurant Management, Business or other applicable degree preferred (will consider relevant management experience in lieu of degree)
What You'll Do.
Assisting in managing
and ensuring the successful administrative
financial and operational aspects of a CityMD site
Supporting a patient-centric urgent care experience from welcome to the departure of the facility
Fostering an inviting and hospitable environment where the patient feels appreciated and well-cared for
Aiding in an experience where the patient will want to come back and refer their family and friends to CityMD
Assisting the physician with basic patient care and medical procedures
Assisting site managers with directing the patient flow
and following up on labs
Managing the performance of the front desk understanding at all times how many patients have visited the site
whether there are any delays in the registration process
and what follow-up needs to be conducted after a patient is discharged
Assisting the Site Manager in preparing the schedule for non-providers
Ordering all medical supplies
and office supplies for the site
Opening and closing the site as required
Assisting the site manager in administrative and operational provide coverage when the site manager is not on the premises
Building positive communication with physicians and works as a team to enhance the success of the practice
Ensuring staff maintains professionalism at all times
and developing the staff when the site manager is not present
Managing the PCRs from interviewing
Maintaining patient confidentiality in accordance with policy and procedure as well as HIPAA requirements
Interacting with patients (and families) at discharge in a courteous and respectful manner
and reviewing patient satisfaction cards
How You'll Work.
Team & Collaboration
Building positive communication with physicians and works as a team to enhance the success of the practice; Works as a team to enhance the success of the practice
Communication Scope
Building positive communication with physicians
Full Job Description
# _**About Our Company**_ We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care. Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies [Village Medical](https://www.villagemedical.com/), [Village Medical at Home](https://www.villagemedical.com/village-medical-at-home), [Summit Health](https://www.summithealth.com/), [CityMD](https://www.citymd.com/), and [Starling Physicians](https://www.starlingphysicians.com/). When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care. **Please Note:** We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com. # _**Job Description**_ The Assistant Site Manager is responsible for assisting in managing, overseeing, and ensuring the successful administrative, financial and operational aspects of a CityMD site. Essentially, an Assistant Manager is accountable for: * Supporting a patient-centric urgent care experience from welcome to the departure of the facility * Fostering an inviting and hospitable environment where the patient feels appreciated and well-cared for * Aiding in an experience where the patient will want to come back and refer their family and friends to CityMD * Assisting the physician with basic patient care and medical procedures * Assisting site managers with directing the patient flow, inventory, and following up on la
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