Wynn Resorts

Hospitality

AssistantShiftManager-SlotAdministration

$70–75k Everett, Massachusetts, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for mid candidates.

The Brief

“Assistant Shift Manager - Slot Administration at Wynn Resorts. Skills: Slot operations, Supervisory management, Process management. Oversee daily slot operations. Ensure compliance with gaming regulations”

What You'll Achieve.

Maximize slot revenue; Ensure guest satisfaction; Maintain operational efficiency

Industry & Context.

Hospitality
Problems you'll solve

Issue resolution

What They're Looking For.

Must Have

5+ years of experience in slot operations, 2+ years of experience in a supervisory role

Nice to Have

Bachelor's degree in a related field, Experience with slot accounting systems

What You'll Do.

Oversee daily slot operations

Ensure compliance with gaming regulations

Manage and train slot attendants

Monitor slot performance and revenue

Address guest inquiries and resolve issues

Coordinate with other departments

Implement operational policies and procedures

Maintain a safe and secure environment

How You'll Work.

Team & Collaboration

Cross-functional teams; Departmental coordination

Communication Scope

Guest communication

Full Job Description

Encore Boston Harbor features 210,000 square-feet of gaming space including more than 3,000 slot machines and 240 table games. Situated on the Mystic River in Everett, Massachusetts, and connected to Boston Harbor, Encore Boston Harbor boasts 671 spacious hotel rooms, a spa, salon and fitness center, specialty retail shops, 15 dining and lounge venues and more than 50,000 square feet of ballroom and meeting spaces. The grounds feature a six-acre Harborwalk with pedestrian and bicycle paths that provide access to the waterfront, an event lawn, public art and ornate floral displays. It is the largest private, single-phase development in the history of the Commonwealth of Massachusetts. Salary Pay: $70,000.00 - $75,000.00 The Encore Boston Harbor Assistant Shift Manager – Slots will be responsible for supporting management of the daily operations of the Slot Department; including supervising operations staff and assisting with slot moves, modifications, installations, and upgrades, and monitoring slot floor performance. Ensures that gaming activity is conducted in accordance with the Gaming regulations. Responsibilities include, but are not limited to: establishing the department strategy and supporting the alignment with overall Encore Boston Harbor strategy; maximizing opportunities for departmental success; maintaining all Encore Standards; and ensuring excellent guest and team member experience. This position will be accountable for the daily operation, guest satisfaction, and team member satisfaction within the Slots Department. JOB RESPONSIBILITIES: * Ensures all Encore Boston Harbor core values and property and department standards are implemented and applied. * Participate in the execution of short-and long-term departmental goals, objectives, policies, and operating procedures; monitors and evaluates operational effectiveness; effects changes required for improvement. Identifies key drivers of success. * Assists in the management of day to day activities to ma

Free ATS check

Applying for this Assistant Shift Manager - Slot Administration role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on SmartRecruiters

  • SmartRecruiters often includes a video screening step — check camera and mic permissions.
  • Link your GitHub or portfolio directly in the profile section for technical roles.
  • Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.

ANONYMOUS · UNFILTERED

What do employees actually say about Wynn Resorts?

Real rants from real employees. Read before you apply.

Read Company Rants →