Farm Boy Inc.
Retail
AssistantServiceManager
Neural analysis suggests this role is
optimal for not-applicable candidates.
“Assistant Service Manager at Farm Boy Inc.. Skills: Customer service, Leadership, Operations management. Deliver outstanding customer service. Support Farm Boy’s vision”
What You'll Achieve.
Deliver exceptional service; Achieve stated goals and performance objectives
Industry & Context.
Analytical skills
Extended periods of standing, Heavy lifting, Repetitive movement or tasks, Work in cooler, freezer, and outdoor conditions, Flexibility to work a dynamic schedule including evenings, weekends, and holidays
What They're Looking For.
Must Have
Minimum of 1 year of progressively responsible supervisory or management experience in a similar role, Successful completion of Smart Serve certification, or willingness to obtain certification within six months of hire, Comfort learning and using manual and automated systems, Thrive in a hands-on setting that involves extended periods of standing, heavy lifting, repetitive movement or tasks, and work that may be performed in cooler, freezer, and outdoor conditions, Flexibility to work a dynamic schedule including evenings, weekends, and holidays
Nice to Have
French language skills
What You'll Do.
Deliver outstanding customer service
Support Farm Boy’s vision
Partner with the Department Manager
Execute department strategies
Support team development
Lead regular team huddles
Safeguard Farm Boy’s financial assets
Promote awareness of company policies
Champion Safe Food Handling
Provide hands-on support to daily operations
Assist with cashier coverage
Support office and administrative functions
Contribute to store success
How You'll Work.
Team & Collaboration
Work alongside the Department Manager; Building relationships with our customers and with each other; Daily team engagement; Partner with the Department Manager; Support team development through training, coaching, motivation, and recognition; Lead regular team huddles; Promote awareness, communication, and adherence to company policies; Contribute to store success by assisting with other related duties
Communication Scope
Clear, confident communication
Full Job Description
If you’re looking for more, you’ve come to the right place. From the moment we opened our doors in 1981, we knew we wanted to be different. The people who work here are special, and that’s what makes us special. Our team members uphold the standards we set long ago by making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets opportunity. Be part of what makes us different. As a key member of the leadership team at the front end, you’ll work alongside the Department Manager to deliver exceptional service, strong operational performance, and a welcoming shopping experience that reflects Farm Boy’s commitment to fresh, community-focused retail. Through hands-on leadership, financial stewardship, and daily team engagement, you’ll help create an environment where both customers and team members thrive. Here are some of the other ways you’ll help us stand out: * Deliver outstanding customer service while supporting Farm Boy’s vision of the best fresh shopping experience. * Partner with the Department Manager to execute department strategies and help achieve stated goals and performance objectives. * Support team development through training, coaching, motivation, and recognition while maintaining a high level of trust, confidentiality, and professionalism. * Lead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback to build engagement and connection. * Safeguard Farm Boy’s financial assets by supporting safe management, document retention, audits, float tracking, over/short reporting, refund oversight, and other cash-handling controls. * Promote awareness, communication, and adherence to company policies and government regulations to ensure a compliant and accountable team environment. * Champion all Safe Food Handling and Health & Safety policies, procedures, and regulatory standards to maintain a safe store for custome
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