Farm Boy Inc.

Supermarkets

AssistantServiceManager

CA$60–85k ~AI est. Ottawa, Ontario, Canada FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for not-applicable candidates.

The Brief

“Assistant Service Manager at Farm Boy Inc.. Skills: Customer service, Team development, Operations management. Deliver outstanding customer service. Execute department strategies”

What You'll Achieve.

Achieve stated goals; Achieve performance objectives

Industry & Context.

Supermarkets
Problems you'll solve

Analytical skills

Eligibility Requirements

Extended periods of standing, Heavy lifting, Repetitive movement, Work in cooler, Work in freezer, Work outdoors, Flexibility to work dynamic schedule, Work evenings, Work weekends, Work holidays

What They're Looking For.

Must Have

1 year supervisory experience, Post-secondary program in business

Nice to Have

Smart Serve certification, French language skills

What You'll Do.

Deliver outstanding customer service

Execute department strategies

Support team development

Motivate team members

Recognize team members

Recognize achievements

Exchange product knowledge

Safeguard financial assets

Support safe management

Support document retention

Support float tracking

Support over/short reporting

Support refund oversight

Support cash-handling controls

Promote policy adherence

Promote regulation adherence

Champion Safe Food Handling

Champion Health & Safety policies

Provide hands-on support

Assist with cashier coverage

Assist with customer service

Assist with overrides

Assist with schedule maintenance

Assist with cart retrieval

Assist with store cleanliness

Support office functions

Support administrative functions

Support safe management

Support cash handling

Support purchasing orders

Support payroll processes

Contribute to store success

Assist with related duties

How You'll Work.

Team & Collaboration

Leadership team; Department Manager

Communication Scope

Clear communication; Confident communication

Full Job Description

If you’re looking for more, you’ve come to the right place. From the moment we opened our doors in 1981, we knew we wanted to be different. The people who work here are special, and that’s what makes us special. Our team members uphold the standards we set long ago by making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets opportunity. Be part of what makes us different. As a key member of the leadership team at the front end, you’ll work alongside the Department Manager to deliver exceptional service, strong operational performance, and a welcoming shopping experience that reflects Farm Boy’s commitment to fresh, community-focused retail. Through hands-on leadership, financial stewardship, and daily team engagement, you’ll help create an environment where both customers and team members thrive. Here are some of the other ways you’ll help us stand out: * Deliver outstanding customer service while supporting Farm Boy’s vision of the best fresh shopping experience. * Partner with the Department Manager to execute department strategies and help achieve stated goals and performance objectives. * Support team development through training, coaching, motivation, and recognition while maintaining a high level of trust, confidentiality, and professionalism. * Lead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback to build engagement and connection. * Safeguard Farm Boy’s financial assets by supporting safe management, document retention, audits, float tracking, over/short reporting, refund oversight, and other cash-handling controls. * Promote awareness, communication, and adherence to company policies and government regulations to ensure a compliant and accountable team environment. * Champion all Safe Food Handling and Health & Safety policies, procedures, and regulatory standards to maintain a safe store for custome

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