Farm Boy Inc.

Retail

AssistantServiceManager

Collingwood, Ontario, Canada FULL TIME
The Brief

“Assistant Service Manager at Farm Boy Inc.. Skills: Customer service, Operational performance, Team engagement. Deliver outstanding customer service. Support Farm Boy’s vision”

What You'll Achieve.

Deliver exceptional service; Deliver operational performance; Create an environment where customers and team members thrive

Industry & Context.

Retail
Problems you'll solve

Analytical skills

Eligibility Requirements

Thrive in a hands-on setting, Extended periods of standing, Heavy lifting, Repetitive movement or tasks, Work in cooler, freezer, and outdoor conditions, Flexibility to work a dynamic schedule including evenings, weekends, and holidays

What They're Looking For.

Must Have

Minimum of 1 year of progressively responsible supervisory or management experience in a similar role, Completion of a post-secondary program with an emphasis in business, Successful completion of Smart Serve certification, or willingness to obtain certification within six months of hire, Comfort learning and using manual and automated systems, Prior experience working with a variety of computer software programs

Nice to Have

Fluency in French language skills

What You'll Do.

Deliver outstanding customer service

Support Farm Boy’s vision

Partner with Department Manager

Execute department strategies

Support team development

Lead regular team huddles

Safeguard Farm Boy’s financial assets

Promote awareness of company policies

Champion Safe Food Handling

Provide hands-on support to daily operations

Assist with cashier coverage

Support office and administrative functions

Contribute to store success

How You'll Work.

Team & Collaboration

Work alongside the Department Manager; Daily team engagement; Building relationships with each other

Communication Scope

Clear, confident communication

Free ATS check

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