Farm Boy Inc.

Supermarkets

AssistantServiceManager

Collingwood, Ontario, Canada FULL TIME
The Brief

“Assistant Service Manager at Farm Boy Inc.. Skills: Customer service, Leadership, Operations management. Deliver outstanding customer service. Support Farm Boy’s vision”

What You'll Achieve.

Deliver exceptional service; Operational performance; Welcoming shopping experience; Achieve stated goals and performance objectives

Industry & Context.

Supermarkets
Problems you'll solve

Analytical skills

Eligibility Requirements

Extended periods of standing, Heavy lifting, Repetitive movement or tasks, Work in cooler, freezer, and outdoor conditions

What They're Looking For.

Must Have

Minimum of 1 year of progressively responsible supervisory or management experience in a similar role, Successful completion of Smart Serve certification, or willingness to obtain certification within six months of hire, Comfort learning and using manual and automated systems, Prior experience working with a variety of computer software programs, Thrive in a hands-on setting that involves extended periods of standing, heavy lifting, repetitive movement or tasks, and work that may be performed in cooler, freezer, and outdoor conditions, Flexibility to work a dynamic schedule including evenings, weekends, and holidays

Nice to Have

Fluency in French language skills

What You'll Do.

Deliver outstanding customer service

Support Farm Boy’s vision

Partner with Department Manager

Execute department strategies

Support team development

Maintain high level of trust

Lead regular team huddles

Recognize achievements

Exchange product knowledge

Provide meaningful feedback

Safeguard Farm Boy’s financial assets

Support safe management

Promote awareness of company policies

Adherence to government regulations

Champion Safe Food Handling

Champion Health & Safety policies

Provide hands-on support

Assist with cashier coverage

Assist with customer service

Assist with overrides

Assist with schedule maintenance

Assist with cart retrieval

Assist with general store cleanliness

Support office and administrative functions

Assist with safe management

Assist with cash handling

Assist with scheduling

Assist with purchasing orders

Assist with payroll processes

Contribute to store success

Assist with other related duties

How You'll Work.

Team & Collaboration

Work alongside the Department Manager; Building relationships with each other; Daily team engagement; Support team development through training, coaching, motivation, and recognition; Lead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback; Promote awareness, communication, and adherence to company policies and government regulations to ensure a compliant and accountable team environment

Communication Scope

Clear, confident communication

Free ATS check

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