Farm Boy Inc.
Supermarkets
AssistantServiceManager
“Assistant Service Manager at Farm Boy Inc.. Skills: Customer service, Leadership, Operations management. Deliver outstanding customer service. Support Farm Boy’s vision”
What You'll Achieve.
Deliver exceptional service; Operational performance; Welcoming shopping experience; Achieve stated goals and performance objectives
Industry & Context.
Analytical skills
Extended periods of standing, Heavy lifting, Repetitive movement or tasks, Work in cooler, freezer, and outdoor conditions
What They're Looking For.
Must Have
Minimum of 1 year of progressively responsible supervisory or management experience in a similar role, Successful completion of Smart Serve certification, or willingness to obtain certification within six months of hire, Comfort learning and using manual and automated systems, Prior experience working with a variety of computer software programs, Thrive in a hands-on setting that involves extended periods of standing, heavy lifting, repetitive movement or tasks, and work that may be performed in cooler, freezer, and outdoor conditions, Flexibility to work a dynamic schedule including evenings, weekends, and holidays
Nice to Have
Fluency in French language skills
What You'll Do.
Deliver outstanding customer service
Support Farm Boy’s vision
Partner with Department Manager
Execute department strategies
Support team development
Maintain high level of trust
Lead regular team huddles
Recognize achievements
Exchange product knowledge
Provide meaningful feedback
Safeguard Farm Boy’s financial assets
Support safe management
Promote awareness of company policies
Adherence to government regulations
Champion Safe Food Handling
Champion Health & Safety policies
Provide hands-on support
Assist with cashier coverage
Assist with customer service
Assist with overrides
Assist with schedule maintenance
Assist with cart retrieval
Assist with general store cleanliness
Support office and administrative functions
Assist with safe management
Assist with cash handling
Assist with scheduling
Assist with purchasing orders
Assist with payroll processes
Contribute to store success
Assist with other related duties
How You'll Work.
Team & Collaboration
Work alongside the Department Manager; Building relationships with each other; Daily team engagement; Support team development through training, coaching, motivation, and recognition; Lead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback; Promote awareness, communication, and adherence to company policies and government regulations to ensure a compliant and accountable team environment
Communication Scope
Clear, confident communication
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