AssistantSalesSupportEngineer

Collaboration with sales:• Responsible for finding optimal technical solutions to meet the customer’s needs for non-standard and modernisation cases • Ensures clarity on the solution’s scope, including KONE and possible third-party offerings• Participates in customer meetings and answers customers’ technical questions when needed• Selects the correct product platform on which to make the offering• Proposes solutions from all KONE business lines; new services, escalators, elevators, doors etc.Solution planning – Costing:• Responsible for correct APF solution costings• Involves CSE Engineer, Product to understand the costing for corporate and local materials• Involves CSE Engineer, System to understand the costing for integrations• Involves Supply Line, installation, maintenance and project management to understand both the materials and the service cost of the solutionSolution planning – Specs:• Coordinates specification creation• Performs initial and revised non-standard energy calculations• Performs traffic analyses• Accountable for technical site surveys • Accountable for the technical content of the order between MS 0b and MS 2z Solution planning – Availability and lead times• Coordinates solution lead times from Supply Line and local sourcingSolution planning – Installability• Ensures that the proposed solution can be installed• Ensures that the cost and work effort impact of installation is part of the solution’s costing, especially in non-standard installation method casesSolution planning – Maintainability• Ensures that the proposed solution fulfils the customer’s product lifecycle needs• Identifies possible deviations from standard maintenance methods and ensures that a resolution is foundSolution planning – Compliance• Ensures that the proposed solution fulfils local codes, regulations and safety requirements• Ensures alignment with environmental regulations• Ensures that the planned solution complies with KONE engineering policy Key tasks in the KONE Sales