Pavago
Staffing and Recruiting
AssistantPropertyManager
Neural analysis suggests this role is
optimal for Entry candidates.
“Assistant Property Manager at Pavago. Skills: tenant relations, leasing support, rent collection, maintenance coordination. Support property managers with tenant relations. Support property managers with leasing administration”
What You'll Achieve.
Rent collection rates (≥ 95% on-time collection); Zero missed tenant renewals or compliance notices; Maintenance tickets resolved within SLA timelines; Owner reports accurately and on time; Tenant satisfaction with communication and responsiveness
Industry & Context.
Problem-solver who balances empathy for tenants with business goals
U. S. client business hours, flexibility for tenant schedules, flexibility for leasing deadlines, flexibility for emergencies
What They're Looking For.
Must Have
2+ years in property management or real estate operations, Proficiency with property management software (Yardi, AppFolio, Buildium), Microsoft Office/Google Workspace skills, Familiarity with lease agreements, tenant laws, and Fair Housing regulations
Nice to Have
Experience supporting 100+ unit portfolios, Knowledge of multi-state landlord-tenant law, Exposure to property accounting and financial reporting, Industry experience in residential, commercial, or mixed-use real estate
What You'll Do.
Support property managers with tenant relations
Support property managers with leasing administration
Support property managers with maintenance coordination
Support property managers with reporting
Ensure properties are well-run
Ensure tenants receive timely responses
Ensure owners have confidence in data accuracy
Keep operations organized and compliant
Serve as first point of contact for tenant inquiries
Document all interactions in property management software
Manage communication for move-ins
Draft and process new lease agreements
Assist with property marketing
Track rent payments daily
Follow up on delinquencies
Assist in preparing delinquency reports
Assist in preparing owner statements
Record and reconcile deposits
Create and manage work orders
Ensure invoices match work performed
Maintain complete and compliant tenant files
Ensure adherence to Fair Housing
Ensure adherence to local landlord-tenant laws
Support property managers with portfolio-level reporting
and leasing performance metrics
Handle ad hoc requests and administrative projects
Respond to tenant inquiries
Process leases and renewals
Track rent collections and delinquencies
Coordinate maintenance requests
Prepare and maintain tenant files
Assist property managers with owner reporting
Assist property managers with ad hoc operational tasks
Keep day-to-day property operations running smoothly
How You'll Work.
Team & Collaboration
Work with property managers; Coordinate with vendors; Communicate with owners; Collaborate with tenants
Communication Scope
communicator with tenants; communicator with vendors; communicator with owners; communication for move-ins; communication for move-outs; communication for lease renewals; communication and responsiveness
Full Job Description
**Job Title:** Assistant Property Manager **Position Type:** Full-Time, Remote **Working Hours:** U.S. client business hours (with flexibility for tenant schedules, leasing deadlines, and emergencies) **About the Role:** Our client is seeking an **Assistant Property Manager** to support property managers with tenant relations, leasing administration, maintenance coordination, and reporting. This role ensures properties are well-run, tenants receive timely responses, and owners have confidence in the accuracy of financial and operational data. You are the right hand to the property manager, keeping operations organized and compliant. **Responsibilities:** **Tenant Relations:** * Serve as the first point of contact for tenant inquiries regarding rent, lease terms, or property policies. * Document all interactions in property management software (AppFolio, Yardi, Buildium). * Manage communication for move-ins, move-outs, and lease renewals. **Leasing Support:** * Draft and process new lease agreements, amendments, and renewals using DocuSign or Dotloop. * Assist with property marketing (posting to Zillow, Apartments.com, Craigslist, MLS syndication). * Pre-screen tenants, schedule showings, and collect applications. **Rent Collection & Financials:** * Track rent payments daily, apply late fees, and follow up on delinquencies. * Assist in preparing weekly delinquency reports and monthly owner statements. * Record and reconcile deposits, refunds, and security deposits. **Maintenance Coordination:** * Create and manage work orders in property management software. * Schedule vendors, track progress, and confirm completion with tenants. * Ensure invoices match work performed before routing for approval. **Compliance & Documentation:** * Maintain complete and compliant tenant files with leases, notices, inspections, and compliance documents. * Ensure adherence to Fair Housing and local landlord-tenant laws. **Operational Support:** * Support property managers with portfolio-
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