Pavago

Staffing and Recruiting

AssistantPropertyManager

Colombia; Mexico; Brazil FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Assistant Property Manager at Pavago. Skills: tenant relations, leasing support, rent collection & financials, maintenance coordination, compliance & documentation, operational support. support property managers with tenant relations, leasing administration, maintenance coordination, and reporting. Serve as the first point of contact for tenant inquiries regarding rent, lease terms, or property policies”

What You'll Achieve.

Rent collection rates (≥ 95% on-time collection); Zero missed tenant renewals or compliance notices; Maintenance tickets resolved within SLA timelines; Owner reports accurately and on time; Tenant satisfaction with communication and responsiveness

Industry & Context.

Staffing and Recruiting
Problems you'll solve

Problem-solver who balances empathy for tenants with business goals

Eligibility Requirements

U. S. client business hours (with flexibility for tenant schedules, leasing deadlines, and emergencies)

What They're Looking For.

Must Have

2+ years in property management or real estate operations, Proficiency with property management software (Yardi, AppFolio, Buildium), Microsoft Office/Google Workspace skills, Familiarity with lease agreements, tenant laws, and Fair Housing regulations

Nice to Have

Experience supporting 100+ unit portfolios, Knowledge of multi-state landlord-tenant law, Exposure to property accounting and financial reporting, Industry experience in residential, commercial, or mixed-use real estate

What You'll Do.

support property managers with tenant relations

leasing administration

maintenance coordination

Serve as the first point of contact for tenant inquiries regarding rent

Document all interactions in property management software

Manage communication for move-ins

Draft and process new lease agreements

Assist with property marketing

and collect applications

Track rent payments daily

and follow up on delinquencies

Assist in preparing weekly delinquency reports and monthly owner statements

Record and reconcile deposits

and security deposits

Create and manage work orders in property management software

and confirm completion with tenants

Ensure invoices match work performed before routing for approval

Maintain complete and compliant tenant files with leases

and compliance documents

Ensure adherence to Fair Housing and local landlord-tenant laws

Support property managers with portfolio-level reporting

and leasing performance metrics

Handle ad hoc requests and administrative projects

How You'll Work.

Team & Collaboration

cross-functional coordination; vendor/stakeholder management

Communication Scope

communicator with tenants, vendors, and owners

Full Job Description

**Job Title:** Assistant Property Manager **Position Type:** Full-Time, Remote **Working Hours:** U.S. client business hours (with flexibility for tenant schedules, leasing deadlines, and emergencies) **About the Role:** Our client is seeking an **Assistant Property Manager** to support property managers with tenant relations, leasing administration, maintenance coordination, and reporting. This role ensures properties are well-run, tenants receive timely responses, and owners have confidence in the accuracy of financial and operational data. You are the right hand to the property manager, keeping operations organized and compliant. **Responsibilities:** **Tenant Relations:** * Serve as the first point of contact for tenant inquiries regarding rent, lease terms, or property policies. * Document all interactions in property management software (AppFolio, Yardi, Buildium). * Manage communication for move-ins, move-outs, and lease renewals. **Leasing Support:** * Draft and process new lease agreements, amendments, and renewals using DocuSign or Dotloop. * Assist with property marketing (posting to Zillow, Apartments.com, Craigslist, MLS syndication). * Pre-screen tenants, schedule showings, and collect applications. **Rent Collection & Financials:** * Track rent payments daily, apply late fees, and follow up on delinquencies. * Assist in preparing weekly delinquency reports and monthly owner statements. * Record and reconcile deposits, refunds, and security deposits. **Maintenance Coordination:** * Create and manage work orders in property management software. * Schedule vendors, track progress, and confirm completion with tenants. * Ensure invoices match work performed before routing for approval. **Compliance & Documentation:** * Maintain complete and compliant tenant files with leases, notices, inspections, and compliance documents. * Ensure adherence to Fair Housing and local landlord-tenant laws. **Operational Support:** * Support property managers with portfolio-

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