Pavago
Staffing and Recruiting
AssistantPropertyManager
“Assistant Property Manager at Pavago. Skills: tenant relations, leasing support, rent collection, maintenance coordination. Support property managers with tenant relations. Support property managers with leasing administration”
What You'll Achieve.
Rent collection rates (≥ 95% on-time collection); Zero missed tenant renewals or compliance notices; Maintenance tickets resolved within SLA timelines; Owner reports accurately and on time; Tenant satisfaction with communication and responsiveness
Industry & Context.
Problem-solver who balances empathy for tenants with business goals
U. S. client business hours, flexibility for tenant schedules, flexibility for leasing deadlines, flexibility for emergencies
What They're Looking For.
Must Have
2+ years in property management or real estate operations, Proficiency with property management software (Yardi, AppFolio, Buildium), Microsoft Office/Google Workspace skills, Familiarity with lease agreements, tenant laws, and Fair Housing regulations
Nice to Have
Experience supporting 100+ unit portfolios, Knowledge of multi-state landlord-tenant law, Exposure to property accounting and financial reporting, Industry experience in residential, commercial, or mixed-use real estate
What You'll Do.
Support property managers with tenant relations
Support property managers with leasing administration
Support property managers with maintenance coordination
Support property managers with reporting
Ensure properties are well-run
Ensure tenants receive timely responses
Ensure owners have confidence in data accuracy
Keep operations organized and compliant
Serve as first point of contact for tenant inquiries
Document all interactions in property management software
Manage communication for move-ins
Draft and process new lease agreements
Assist with property marketing
Track rent payments daily
Follow up on delinquencies
Assist in preparing delinquency reports
Assist in preparing owner statements
Record and reconcile deposits
Create and manage work orders
Ensure invoices match work performed
Maintain complete and compliant tenant files
Ensure adherence to Fair Housing
Ensure adherence to local landlord-tenant laws
Support property managers with portfolio-level reporting
and leasing performance metrics
Handle ad hoc requests and administrative projects
Respond to tenant inquiries
Process leases and renewals
Track rent collections and delinquencies
Coordinate maintenance requests
Prepare and maintain tenant files
Assist property managers with owner reporting
Assist property managers with ad hoc operational tasks
Keep day-to-day property operations running smoothly
How You'll Work.
Team & Collaboration
Work with property managers; Coordinate with vendors; Communicate with owners; Collaborate with tenants
Communication Scope
communicator with tenants; communicator with vendors; communicator with owners; communication for move-ins; communication for move-outs; communication for lease renewals; communication and responsiveness
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