St. Luke's
AssistantPatientCareManager,ComplexSurgical(FullTime,Nights)
“Assistant Patient Care Manager, Complex Surgical (Full Time, Nights) at St. Luke's. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Demonstrates clinical expertise and serves as clinical resource to staff. Assumes responsibility/accountability for daily operations: planning, organizing and supervising care necessary to assure patient safety and quality to meet the needs of patients served by”
What You'll Achieve.
assure patient safety and quality to meet the needs of patients served by assigned shift/department; positive patient outcomes
Industry & Context.
resolve problems that may interfere with positive patient outcomes; resolution of complaints and grievances
Sitting for up to 5 hours per day, 2 hours at a time., Standing for up to 1 hour per day, 1 hour at a time., Walking for up to 2 hours per day, 20 minutes at a time., Occasionally uses fingers to turn pages., Frequently uses hands to write, type, and hold charts., Rarely uses the hands or fingers for firm grasping or twisting/turning., Frequently uses upper extremities to lift and carry up to 10 pounds., Frequently stoops, occasionally squats, rarely reaches above shoulder level., Hearing as it relates to normal conversation in person or on telephone., Seeing as it relates to general vision, near vision, far vision, color vision, and peripheral vision.
What They're Looking For.
Must Have
Registered Professional Nurse with current license to practice in the state of Pennsylvania or New Jersey (based upon work location), BLS required
Nice to Have
Bachelor's Degree in Nursing preferred. Required within 5 years of obtaining position., Two years of direct clinical experience preferred., Previous supervisory experience preferred.
What You'll Do.
Demonstrates clinical expertise and serves as clinical resource to staff
Assumes responsibility/accountability for daily operations: planning
organizing and supervising care necessary to assure patient safety and quality to meet the needs of patients served by assigned shift/department
and retains initiates formal recognition plan
Facilitates department staff meetings and trainings relevant to position.
Participates in activities which promote personal/professional development.
Serves on assigned hospital and/or unit-based councils
Takes active role in department performance improvement initiatives related to Quality
Safety and Patient Experience.
Leads and mentors staff in performance improvement initiatives
Promotes an environment that fosters inquiry
nursing education programs
and development and application of evidence-based practice initiatives.
Reviews performance of staff
completes annual evaluation of assigned staff
assures staff competency
and initiates remedial actions
Acts as liaison with Clinical Risk Management and participates in event reviews
action planning and resolution of complaints and grievances
Maintains appropriate
and effective communication with patients
multi-disciplinary team
ancillary departments
and the manager to identify and resolve problems that may interfere with positive patient outcomes
Maintains departmental records for administrative and regulatory purposes
How You'll Work.
Team & Collaboration
Collaborates with administrative staff, nursing, physicians, and other patient care team personnel; Serves on assigned hospital and/or unit-based councils; Acts as liaison with Clinical Risk Management; Maintains appropriate, timely, and effective communication with patients, families, multi-disciplinary team, ancillary departments, and the manager
Communication Scope
Maintains appropriate, timely, and effective communication with patients, families, multi-disciplinary team, ancillary departments, and the manager
Process & Methodology
planning, organizing, supervising care, performance improvement initiatives, action planning and resolution of complaints and grievances
Applying for this Assistant Patient Care Manager, Complex Surgical (Full Time, Nights) role?
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