Sutter Health
health care
AssistantNurseManager,CommandCenter
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optimal for Mid candidates.
“Assistant Nurse Manager, Command Center at Sutter Health. Skills: patient care services, process improvement methods, Lean, operational issues. Supervise and oversee day-to-day activities related to patient care services. Ensure consistent delivery of high-value quality care”
Industry & Context.
Assists staff in resolving operational issues/problems; Demonstrated ability to identify and resolve technical and operational issues problems as guided by policies, and procedures, or guidance from leadership; Ability to handle difficult circumstances and make sound business decisions with little direction
Responds to emergencies and/or calls from staff after regular operating hours, Occasionally weekend requirements
What They're Looking For.
Must Have
Graduate of an accredited school of nursing, RN-Registered Nurse of California, BLS-Basic Life Support Healthcare Provider, 5 years recent relevant experience
What You'll Do.
Supervise and oversee day-to-day activities related to patient care services
Ensure consistent delivery of high-value quality care
Make daily rounds with staff
Make daily rounds with patients
Serve as a clinical resource to team
Develop and implement standard work
processes and workflows
Lead continuous improvement efforts
Implement and enforce adherence to standards
Ensure maintenance of appropriate records and supplies
Promote efficient and effective communications between departments
Collaborate with others to coordinate services
Identify areas of non-compliance or vulnerability
recommend and implement corrective action plans
Keep leadership informed of operations
Escalate complex issues requiring higher level direction
Respond to emergencies and/or calls from staff
Participate in and/or facilitate ad-hoc committees and task forces
Supervise assigned staff
Provide input into hiring and termination decisions
Develop work schedules
Review and approve timekeeping records
Set and maintain expectations with all direct reports
Hold individuals and work teams accountable
Evaluate staff performance
Recommend associated merit increase
Provide constructive feedback
coaching and counseling
Implement disciplinary actions and/or performance improvement plans
Work with leadership when major disciplinary action is necessary
Provide opportunities for career development
Develop department training and orientation plans
Ensure staff meets competency requirements
Participate in appropriate education and training programs
Conduct staff meetings for informative and educational purposes
Respond timely to alleged violations of policies
Evaluate or recommend initiation of investigative procedures
Ensure staff maintains current and appropriate professional credentials
Assist in meeting financial targets
Manage and monitor staffing to minimize labor costs
Develop and implement corrective actions plans
Participate or provide input in the operating and capital budgeting process
Participate in departmental goal setting process
Communicate goals to staff
Monitor staff productivity
Ensure optimal use of resources
Make appropriate changes in response to fluctuations in workload
Provide input to leadership chain of command on current and future needs
Prepare reports and/or analyses
Identify operational trends and recurrent issues
Recommend and implement course of action
Perform tasks to support patient care during peak periods or emergencies
Assume responsibilities of manager role during his/her absence
How You'll Work.
Team & Collaboration
Collaborates with others to coordinate services, streamline and standardize work flows and procedures, and/or drive positive outcomes; Promotes efficient and effective communications between departments to improve and standardize work flows; Collaborates with others to coordinate services, streamline work flow, standardize procedures, and/or drive positive outcomes; Ability to build and establish effective working partnership with employees, peers and/or leaders to achieve business objectives
Communication Scope
Verbal and written communication and interpersonal skills
Process & Methodology
organizational and time management skills, prioritize multiple projects
Full Job Description
We are so glad you are interested in joining Sutter Health! **Organization:** SMCS-Valley Administration **Position Overview:** Supervises and oversees all nursing activities of patient care in an inpatient setting, ensuring consistent delivery of high-value quality care to all patient populations served. Establishes work priorities, and assists staff in resolving operational issues/problems. Implements and enforces adherence to inpatient department, affiliate, operating unit, and/or system standards, policies and procedures, the Joint Commission (TJC) standards, and applicable laws and regulations Identifies and implements cost savings and best practices, using Lean or other process improvement methods and concepts. Collaborates with others to coordinate services, streamline and standardize work flows and procedures, and/or drive positive outcomes. **Job Description** : Position is within Sutter Health's Command Center which focuses on interhospital transfers, hospital patient placement and throughput, and patient transportation. This position will oversee coordination of centralized operational functions as well as program development throughout the Command Center and other highly related areas. Applicants should be adept at coordinating centralized functions throughout a large health system and comfortable leading through influence. **JOB ACCOUNTABILITIES:** OPERATIONS. •Supervises and oversees the day-to-day activities related to patient care services in an inpatient setting, ensuring consistent delivery of high-value quality care to all patient populations served. •Makes daily rounds with staff to ensure staff have appropriate tools and resources to complete assignments accurately and timely. •Makes daily rounds with patients to ensure appropriate patient care is provided, and to conduct service recovery as necessary. •Serves as a clinical resource to team, providing direction for issue/problem resolution and responding timely to escalated issues. •Develops and
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