Hy-Vee
AssistantMarketGrilleDepartmentManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Assistant Market Grille Department Manager at Hy-Vee. Skills: Customer service, Inventory control, Production scheduling. Assist Department Manager. Present quality products”
Industry & Context.
Solve practical problems
Must be 18+, Exert up to 50 pounds of force, Exert up to 20 pounds of force, Exert up to 10 pounds of force, Climbing, Balancing, Stooping, Kneeling, Reaching, Standing, Walking, Pushing, Pulling, Lifting, Grasping, Talking, Hearing, Repetitive motions, Exposure to cool environment, Exposure to dampness, Exposure to noise, Exposure to vibrations, Equipment movement hazards, Daily exposure to cleaning chemicals, Daily exposure to solvents
What They're Looking For.
Must Have
Must be 18+, High school or equivalent experience, One year of similar or related experience
Nice to Have
Sanitation (Food Safety) courses encouraged
What You'll Do.
Assist Department Manager
Present quality products
Ensure positive company image
Provide customer service
Assist customers with product location
Load or unload heavy items
Note customer suggestions
Enhance shopping experience
Ensure customer satisfaction
Ensure pleasant work environment
Check orders for the day
Set up production schedule
Review daily production list
Assign tasks for completion
Ensure food display case product is rotated
Ensure food display case product is replenished
Scan Market Grille area
Address salad case needs
Address cleanliness needs
Address kitchen repair needs
Address safety issues
Assign tasks to staff
Ensure proper staff in department
Handle customer needs
Check hours for 14 and 15 year olds
Monitor department overtime
Ensure supply area is clean
Ensure supply area is orderly
Rotate perishable product
Handle catering contracts
Follow food safety guidelines
Ensure department employees comply
Handle customer issues
Satisfy customer issues
Review signage for department
Order signage for department
Suggest in-store specials
Assist in monthly inventory
Calculate intra store inventory
Calculate inter store inventory
Understand sanitation procedures
Practice sanitation procedures
Ensure work area is clean
Ensure work area is neat
Maintain personal hygiene
Adhere to company policies
Adhere to store guidelines
Work closely with Restaurant staff
Work closely with Service staff
Report to work on time
Assume management duties in absence of Department Manager
Write schedules for department
Calculate clerk production amounts
Put items together for catering
Instruct to complete catering orders
Calculate portion needed for catering
Train employees in department duties
Order all products for department
Order all supplies for department
Perform all aspects of department duties
Assist in other areas of store
Perform other job related duties
Perform special projects
How You'll Work.
Team & Collaboration
Work with co-workers; Work closely with staff
Communication Scope
Customer service; Intercom message
Full Job Description
Additional Considerations (if any): Must be 18+ **-** **At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.** **Job Description:** **Job Title:** Assistant Market Grille Department Manager **Department:** Market Grille **FLSA** : Non-Exempt ** _General Function_** : As an Assistant Market Grille Department Manager, this position will be responsible for assisting the Department Manager with presenting the freshest most innovative and best quality products at a competitive retail price to customers. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members. **_Core Competencies_** * Partnerships * Growth mindset * Results oriented * Customer focused * Professionalism ** _Reporting Relations:_** Accountable and Reports to: District Store Director; Store Manager; Assistant Manager of; Perishables, Store Operations, and Health Wellness Home; Food Service Director; Market Grille Department Manager Positions that Report to you: Department Employees ** _Primary Duties and Responsibilities_** : * Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. * Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store. * Makes an effort to learn customers’ names and to address them by name whenever possible. * Assists customers by: (examples include) * escorting them to the products they’re looking for * securing products that are out of reach * loading or unloading heavy items * making note of and passing along customer suggestions or requests * performing other tasks in every way possible to enhance the shopp
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