Hy-Vee

AssistantMarketGrilleDepartmentManager

$45–65k ~AI est. Algona, Iowa, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Assistant Market Grille Department Manager at Hy-Vee. Skills: Customer service, Inventory control, Production scheduling. Assist Department Manager. Present quality products”

Industry & Context.

Problems you'll solve

Solve practical problems

Eligibility Requirements

Must be 18+, Exert up to 50 pounds of force, Exert up to 20 pounds of force, Exert up to 10 pounds of force, Climbing, Balancing, Stooping, Kneeling, Reaching, Standing, Walking, Pushing, Pulling, Lifting, Grasping, Talking, Hearing, Repetitive motions, Exposure to cool environment, Exposure to dampness, Exposure to noise, Exposure to vibrations, Equipment movement hazards, Daily exposure to cleaning chemicals, Daily exposure to solvents

What They're Looking For.

Must Have

Must be 18+, High school or equivalent experience, One year of similar or related experience

Nice to Have

Sanitation (Food Safety) courses encouraged

What You'll Do.

Assist Department Manager

Present quality products

Ensure positive company image

Provide customer service

Assist customers with product location

Load or unload heavy items

Note customer suggestions

Enhance shopping experience

Ensure customer satisfaction

Ensure pleasant work environment

Check orders for the day

Set up production schedule

Review daily production list

Assign tasks for completion

Ensure food display case product is rotated

Ensure food display case product is replenished

Scan Market Grille area

Address salad case needs

Address cleanliness needs

Address kitchen repair needs

Address safety issues

Assign tasks to staff

Ensure proper staff in department

Handle customer needs

Check hours for 14 and 15 year olds

Monitor department overtime

Ensure supply area is clean

Ensure supply area is orderly

Rotate perishable product

Handle catering contracts

Follow food safety guidelines

Ensure department employees comply

Handle customer issues

Satisfy customer issues

Review signage for department

Order signage for department

Suggest in-store specials

Assist in monthly inventory

Calculate intra store inventory

Calculate inter store inventory

Understand sanitation procedures

Practice sanitation procedures

Ensure work area is clean

Ensure work area is neat

Maintain personal hygiene

Adhere to company policies

Adhere to store guidelines

Work closely with Restaurant staff

Work closely with Service staff

Report to work on time

Assume management duties in absence of Department Manager

Write schedules for department

Calculate clerk production amounts

Put items together for catering

Instruct to complete catering orders

Calculate portion needed for catering

Train employees in department duties

Order all products for department

Order all supplies for department

Perform all aspects of department duties

Assist in other areas of store

Perform other job related duties

Perform special projects

How You'll Work.

Team & Collaboration

Work with co-workers; Work closely with staff

Communication Scope

Customer service; Intercom message

Full Job Description

Additional Considerations (if any): Must be 18+ **-** **At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.** **Job Description:** **Job Title:** Assistant Market Grille Department Manager **Department:** Market Grille **FLSA** : Non-Exempt ** _General Function_** : As an Assistant Market Grille Department Manager, this position will be responsible for assisting the Department Manager with presenting the freshest most innovative and best quality products at a competitive retail price to customers. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members. **_Core Competencies_** * Partnerships * Growth mindset * Results oriented * Customer focused * Professionalism ** _Reporting Relations:_** Accountable and Reports to: District Store Director; Store Manager; Assistant Manager of; Perishables, Store Operations, and Health Wellness Home; Food Service Director; Market Grille Department Manager Positions that Report to you: Department Employees ** _Primary Duties and Responsibilities_** : * Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. * Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store. * Makes an effort to learn customers’ names and to address them by name whenever possible. * Assists customers by: (examples include) * escorting them to the products they’re looking for * securing products that are out of reach * loading or unloading heavy items * making note of and passing along customer suggestions or requests * performing other tasks in every way possible to enhance the shopp

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