Tennessee Oncology
Healthcare
AssistantManager,Operations
Neural analysis suggests this role is
optimal for Manager candidates.
“Assistant Manager, Operations at Tennessee Oncology. Skills: Operations management, Staff oversight, Patient care. Assist with staffing. Assist with scheduling”
What You'll Achieve.
Ensure safe environment; Ensure quality patient care; Assure compliance; Enhance operational effectiveness; Contain costs; Meet key performance indicators
Industry & Context.
Solve problems
Lift up to 50 pounds, Travel to satellite clinics
What They're Looking For.
Must Have
1 year of experience, High School Diploma or equivalent
Nice to Have
Outpatient medical practice experience, Oncology/Hematology knowledge, Previous supervisory experience, Associate Degree or higher, Healthcare clinic policies and procedures experience
What You'll Do.
Assist with scheduling
Assist with clinic flow
Assist with directing
Assist with organizing
Assist with coordinating clinical activities
Assist with coordinating administrative activities
Coordinate time off requests
Assist with inventory oversight
Assist with purchasing oversight
Assist with evaluations
Assist with counseling
Assist with disciplinary processes
Assist with corrective action
Conduct monthly staff meetings
Disseminate management information
Collaborate with providers
Support strategic goals
Support strategic priorities
Evaluate need for process improvement
Lead process improvement projects
Lead process change projects
Lead initiative projects
Hold staff accountable
Enhance operational effectiveness
Provide high quality patient care
Improve patient satisfaction
Create environment of trust
Create environment of integrity
Create environment of open communication
Create environment of teamwork
Create environment of respect
Establish culture of accountability
Establish culture of praise
Establish culture of recognition
Ensure bidirectional communication
Follow up on delegated tasks
Maintain competencies
Assure timelines are met
Assure deadlines are met
Investigate patient events
Investigate staff events
Resolve patient events
Collaborate with vendors
Collaborate with contractors
Collaborate with building maintenance
Assist with vendor requirements
Assist with building maintenance
Assist with supply companies
Assist with property management
Assist with cleaning services
Assist with phone services
Assist with cable services
Assist with equipment needs
Assist with equipment repairs
How You'll Work.
Team & Collaboration
Collaborative relationships; Work with providers; Work with management
Communication Scope
Written communication; Verbal communication
Process & Methodology
Manage multiple projects
Full Job Description
Tennessee Oncology, one of the nation’s largest, community-based cancer care specialists, is home to one of the leading clinical trial networks in the country. Established 1976 in Nashville, Tennessee Oncology’s mission remains unchanged: To provide access to high-quality cancer care and the expertise of clinical research for all patients, at convenient locations within their community and close to their home. Our growing network of physicians and locations is based on this mission. Tennessee Oncology is committed to advancing both the science of detection and targeted treatments, and to making these advances available to every patient. We believe caring for cancer patients is a privilege. Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve. **Job Description:** Management position responsible for assisting with the overall day to day operation of the clinic including front office, lab and clinical teams. The Assistant Operations Manager is responsible in collaboration with the Operations Manager for providing leadership, staff oversight, training and development and management of key functions and processes in order to assure provision of high-quality patient care. He/she supports and adheres to Tennessee Oncology mission, vision and values. He/she works with Operations Manager to assure compliance for all governing agents in collaboration with Team Leads to include but not limited to: OSHA, QOPI, PQRS, MIPS/MACRA, etc. In the absence of the Operations Manager, the Assistant Operations Manager assumes responsibility for the entire scope of his/her responsibilities. ESSENTIAL FUNCTIONS: * Assists with staffing (minimum 50%), scheduling and flow of the clinic to ensure safe environment and quality patient care * Assists with planning, directing, organizing and coordinating the clinical and administrative activities of the clinics *
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