GOAT Group
AssistantManager,Operations
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optimal for Manager candidates.
“Assistant Manager, Operations at GOAT Group. Skills: Operations management, Team leadership, Process improvement. Understand Operations’ daily goals and needs. Proactively plan for all operational processes”
Industry & Context.
Issue recognition; Productivity assessment
Availability for extended hours, Work weekends and holidays, Lift and move boxes (up to 35 pounds)
What They're Looking For.
Must Have
2-5 years experience managing a team in an operational setting, Must be analytical, Excellent written and verbal communication skills, Highly organized individual, Demonstrated attention to detail, Ability to train others, Willingness to handle pressures of increasing responsibility, Must be able to lift and move boxes (up to 35 pounds)
Nice to Have
Knowledge of and love for sneakers is a plus, Familiarity with industry trends and resources
What You'll Do.
Understand Operations’ daily goals and needs
Proactively plan for all operational processes
Open operational procedures of the warehouse
Close operational procedures of the warehouse
Manage supply inventory
Manage supply replenishments
Monitor quality control of inbound processes
Monitor quality control of outbound processes
Monitor quality control of verification processes
Monitor quality control of support processes
Create operations documents/procedures
Maintain operations documents/procedures
Troubleshoot order issues
Be an ambassador of GOAT’s Core Values
Assist in maintaining GOAT standards
Promote a positive on-site culture
Invest in employee growth and development
How You'll Work.
Team & Collaboration
Cross-functional teams; Work with stakeholders
Communication Scope
Written communication; Verbal communication
Full Job Description
About the Team At Flight Club, we hope to bring our values to life through the passion of our employees. Established in New York City over 15 years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the rarest exclusives and collectible sneakers, Flight Club has evolved from a one-stop sneaker destination, to a cultural hub for sneaker enthusiasts and novices alike. With three brick-and-mortar locations in New York City, Los Angeles and Miami, Flight Club remains the premier source for authentic, rare sneakers. In this role, you will: Understand Operations’ daily goals and needs Proactively plan for all operational processes, appropriately scheduling and training associates Open and close operational procedures of the warehouse Manage supply inventory and supply replenishments Monitor quality control of the inbound, outbound, verification, and support processes Create and maintain clear and accurate operations documents/procedures for reference purposes Track and troubleshoot order issues Be an ambassador of GOAT’s Core Values Assist in maintaining GOAT standards and promoting a positive on-site culture Inspire employees and invest in their growth and development We are looking for: 2-5 years experience managing a team in an operational setting Must be analytical, possessing the ability to recognize issues and assess productivity Excellent written and verbal communication skills, ability to transfer his/her views onto others Highly organized individual with demonstrated attention to detail, and ability to train others A quick learner, a self-starter, and willingness (and ability) to handle the pressures of an increasing level of responsibility Knowledge of and love for sneakers is a plus, including familiarity with industry trends and resources Availability and willingness to work extended hours, including weekends and holidays, during peak periods to meet business demands Must be able to lift and move boxes (up
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