Hy-Vee

AssistantManagerofStoreOperations

$65–95k ~AI est. Mason City, Iowa, United States FULL TIME
The Brief

“Assistant Manager of Store Operations at Hy-Vee. Skills: Store operations, Customer service, Employee supervision. Supervise employee activities. Coordinate employee activities”

Industry & Context.

Problems you'll solve

Solve practical problems; Interpret instructions

Eligibility Requirements

Medium work exertion, Move objects up to 50 pounds, Work with dust, Work with noise, Work with temperature extremes, Work with electrical shock, Work with chemicals, Work with solvents

What They're Looking For.

Must Have

High School or equivalent experience, One year retail experience, Performing duties of Assistant Manager

What You'll Do.

Supervise employee activities

Coordinate employee activities

Ensure customer needs are met

Maintain positive atmosphere

Create friendliness and fun

Encourage employees to greet customers

Provide prompt service

Provide courteous service

Provide efficient service

Exhibit caring with customers

Exhibit concern with customers

Exhibit patience with customers

Treat customers as most important

Smile and greet customers

Address customers by name

Escort customers to products

Secure out-of-reach products

Note customer suggestions

Pass along customer requests

Enhance shopping experience

Answer telephone promptly

Provide friendly telephone service

Provide helpful telephone service

Perpetuate Hy-Vee culture values

Demonstrate integrity

Demonstrate friendliness

Demonstrate caring for customers

Demonstrate sincerity

Demonstrate high ethics

Be fair with customers

Be fair with suppliers

Be fair with employees

Oversee employee training

Handle employee issues

Coordinate disciplinary procedures

Assist management with pricing

Assist management with blends

Determine ad display location

Determine promotional display location

Ensure product quality

Ensure product quantities

Meet customer demands

Meet profitability demands

Ensure store standards met

Ensure customer service standards met

Ensure employee relations standards met

Ensure departmental profitability met

Ensure compliance with accounting procedures

Report potential problems

Oversee building maintenance

Oversee ground maintenance

Ensure store sanitation

Ensure store cleanliness

Meet store director guidelines

Meet company guidelines

Use hardware technology

Understand hardware technology

Use software technology

Understand software technology

Assist forecasting labor schedule

Review labor schedule

Evaluate employee performance

Recommend personnel actions

Train safety procedures

Enforce safety procedures

Provide safe work environment

Provide healthy work environment

Fill out accident forms

Prevent on-the-job injuries

Fill out first report of injury

Assign duties according to restrictions

Direct merchandise ordering

Coordinate employee compliance

Coordinate policy compliance

Coordinate law compliance

Coordinate security procedures

Coordinate sales procedures

Coordinate record keeping procedures

Assist replenishing shelf product

Confer with employees

Assist solving job duty problems

Assist solving productivity problems

Assist solving policy problems

Adhere to company policies

Adhere to store guidelines

Report to work when scheduled

Work expected number of hours

Determine employee motivational needs

Provide appropriate employee environment

Recruit job applicants

Interview job applicants

Coordinate orientations

Stay current with market trends

Stay current with market information

Stay current with competition

Stay current with new products

Stay current with new equipment

Stay current with merchandising techniques

Provide continuous education

Educate employees on policies

Educate employees on procedures

Educate employees on duties

Recommend merchandise additions

Recommend merchandise deletions

Recommend shelf allocation

Pursue retail educational opportunities

Pursue continuing education

Assist in all store areas

Work with department heads

Work with designated personnel

Discuss product purchasing

Discuss merchandising

Meet department goals

Sell merchandise to employees

Sell merchandise to customers

Issue merchandise upon requisition

Handle cash registers

Perform job-related duties

Perform special projects

How You'll Work.

Team & Collaboration

Work with department heads; Work with designated personnel

Communication Scope

Telephone service

Free ATS check

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