Hy-Vee
AssistantManagerofStoreOperations
“Assistant Manager of Store Operations at Hy-Vee. Skills: Store operations, Customer service, Employee supervision. Supervise employee activities. Coordinate employee activities”
Industry & Context.
Solve practical problems; Interpret instructions
Medium work exertion, Move objects up to 50 pounds, Work with dust, Work with noise, Work with temperature extremes, Work with electrical shock, Work with chemicals, Work with solvents
What They're Looking For.
Must Have
High School or equivalent experience, One year retail experience, Performing duties of Assistant Manager
What You'll Do.
Supervise employee activities
Coordinate employee activities
Ensure customer needs are met
Maintain positive atmosphere
Create friendliness and fun
Encourage employees to greet customers
Provide prompt service
Provide courteous service
Provide efficient service
Exhibit caring with customers
Exhibit concern with customers
Exhibit patience with customers
Treat customers as most important
Smile and greet customers
Address customers by name
Escort customers to products
Secure out-of-reach products
Note customer suggestions
Pass along customer requests
Enhance shopping experience
Answer telephone promptly
Provide friendly telephone service
Provide helpful telephone service
Perpetuate Hy-Vee culture values
Demonstrate integrity
Demonstrate friendliness
Demonstrate caring for customers
Demonstrate sincerity
Demonstrate high ethics
Be fair with customers
Be fair with suppliers
Be fair with employees
Oversee employee training
Handle employee issues
Coordinate disciplinary procedures
Assist management with pricing
Assist management with blends
Determine ad display location
Determine promotional display location
Ensure product quality
Ensure product quantities
Meet customer demands
Meet profitability demands
Ensure store standards met
Ensure customer service standards met
Ensure employee relations standards met
Ensure departmental profitability met
Ensure compliance with accounting procedures
Report potential problems
Oversee building maintenance
Oversee ground maintenance
Ensure store sanitation
Ensure store cleanliness
Meet store director guidelines
Meet company guidelines
Use hardware technology
Understand hardware technology
Use software technology
Understand software technology
Assist forecasting labor schedule
Review labor schedule
Evaluate employee performance
Recommend personnel actions
Train safety procedures
Enforce safety procedures
Provide safe work environment
Provide healthy work environment
Fill out accident forms
Prevent on-the-job injuries
Fill out first report of injury
Assign duties according to restrictions
Direct merchandise ordering
Coordinate employee compliance
Coordinate policy compliance
Coordinate law compliance
Coordinate security procedures
Coordinate sales procedures
Coordinate record keeping procedures
Assist replenishing shelf product
Confer with employees
Assist solving job duty problems
Assist solving productivity problems
Assist solving policy problems
Adhere to company policies
Adhere to store guidelines
Report to work when scheduled
Work expected number of hours
Determine employee motivational needs
Provide appropriate employee environment
Recruit job applicants
Interview job applicants
Coordinate orientations
Stay current with market trends
Stay current with market information
Stay current with competition
Stay current with new products
Stay current with new equipment
Stay current with merchandising techniques
Provide continuous education
Educate employees on policies
Educate employees on procedures
Educate employees on duties
Recommend merchandise additions
Recommend merchandise deletions
Recommend shelf allocation
Pursue retail educational opportunities
Pursue continuing education
Assist in all store areas
Work with department heads
Work with designated personnel
Discuss product purchasing
Discuss merchandising
Meet department goals
Sell merchandise to employees
Sell merchandise to customers
Issue merchandise upon requisition
Handle cash registers
Perform job-related duties
Perform special projects
How You'll Work.
Team & Collaboration
Work with department heads; Work with designated personnel
Communication Scope
Telephone service
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