Hy-Vee
AssistantManagerofStoreOperations
Neural analysis suggests this role is
optimal for Manager candidates.
“Assistant Manager of Store Operations at Hy-Vee. Skills: Store operations, Customer service, Employee management. Supervise employee activities. Coordinate employee activities”
What You'll Achieve.
Ensure customer satisfaction; Meet store standards; Meet profitability goals; Ensure compliance with policies; Provide safe work environment
Industry & Context.
Solve practical problems; Solve employee problems
Must be 18+, Medium work physical demands, Visual requirements, Depth perception, Color vision, Field of vision, Climbing, Balancing, Stooping, Kneeling, Reaching, Standing, Walking, Pulling, Lifting, Grasping, Feeling, Talking, Hearing, Repetitive motions, Exposure to dust, Exposure to noise, Exposure to temperature extremes, Equipment movement, Electrical shock, Exposure to chemicals, Exposure to solvents, Fast paced environment, Pre employment drug screen
What They're Looking For.
Must Have
High School or equivalent experience, One year or more of retail experience, Performing the duties of an Assistant Manager
What You'll Do.
Supervise employee activities
Coordinate employee activities
Ensure customer needs are met
Maintain a positive atmosphere
Create friendliness and fun
Provide prompt service
Provide efficient service
Provide friendly service
Treat customers as most important
Address customers by name
Escort customers to products
Secure out-of-reach products
Note customer suggestions
Pass along customer requests
Enhance shopping experience
Answer telephone promptly
Perpetuate Hy-Vee culture values
Oversee employee training
Handle employee issues
Coordinate disciplinary procedures
Assist management with pricing
Assist management with blends
Determine display locations
Ensure product quality
Ensure product quantities
Meet customer demands
Meet profitability demands
Ensure store standards are met
Ensure compliance with accounting procedures
Report potential problems
Oversee building maintenance
Oversee ground maintenance
Ensure store sanitation
Ensure store cleanliness
Forecast store labor schedule
Review store labor schedule
Evaluate employee performance
Recommend personnel actions
Train safety procedures
Enforce safety procedures
Provide safe work environment
Provide healthy work environment
Fill out accident forms
Prevent on-the-job injuries
Fill out first report of injury
Assign duties according to restrictions
Direct ordering of merchandise
Coordinate employee compliance
Ensure security procedures
Ensure sales procedures
Ensure record keeping procedures
Replenish shelf product
Confer with employees
Solve job duty problems
Solve productivity problems
Adhere to company policies
Adhere to store guidelines
Report to work when scheduled
Determine employee motivational needs
Provide appropriate employee environment
Recruit job applicants
Interview job applicants
Coordinate orientations
Stay current with market trends
Stay current with competition information
Stay current with new products
Stay current with equipment information
Stay current with merchandising techniques
Provide employee education
Recommend merchandise additions
Recommend merchandise deletions
Recommend shelf allocation
Pursue retail educational opportunities
Pursue continuing education
Assist in all store areas
Work with department heads
Work with designated personnel
Sell merchandise to employees
Sell merchandise to customers
Issue merchandise upon requisition
Handle cash registers
Perform job-related duties
Perform special projects
How You'll Work.
Team & Collaboration
Flexibility and teamwork; Work with department heads; Work with designated personnel
Communication Scope
Telephone service; Customer interaction
Full Job Description
Additional Considerations (if any): Must be 18+ **-** **At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.** **Job Description:** **Job Title:** Assistant Manager Store Operations; Assistant Manager Perishables; Assistant Manager Health Wellness Home **Department:** General **FLSA** : Exempt ** _General Function_** : Supervises and coordinates the activities of employees. Ensures that customer’s needs are met. **_Core Competencies_** * Partnerships * Growth mindset * Results oriented * Customer focused * Professionalism ** _Reporting Relations:_** Accountable and Reports to: District Store Director; Store Manager Positions that Report to you: All positions except those listed above or designated by the Store Director ** _Primary Duties and Responsibilities_** : * Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork. * Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example. * Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. * Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store. * Makes an effort to learn customers’ names and to address them by name whenever possible. * Assists customers by: (examples include) * escorting them to the products they’re looking for * securing products that are out of reach * loading or unloading heavy items * making note of and passing along customer suggestions or requests * performing other tasks in every way possible to enhance the shopping experience. * Answers
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