Hy-Vee
AssistantManagerofStoreOperations
“Assistant Manager of Store Operations at Hy-Vee. Skills: Store operations, Customer service, Employee management. Supervise employee activities. Coordinate employee activities”
What You'll Achieve.
Ensure customer satisfaction; Meet store standards; Meet profitability goals; Ensure compliance with policies; Provide safe work environment
Industry & Context.
Solve practical problems; Solve employee problems
Must be 18+, Medium work physical demands, Visual requirements, Depth perception, Color vision, Field of vision, Climbing, Balancing, Stooping, Kneeling, Reaching, Standing, Walking, Pulling, Lifting, Grasping, Feeling, Talking, Hearing, Repetitive motions, Exposure to dust, Exposure to noise, Exposure to temperature extremes, Equipment movement, Electrical shock, Exposure to chemicals, Exposure to solvents, Fast paced environment, Pre employment drug screen
What They're Looking For.
Must Have
High School or equivalent experience, One year or more of retail experience, Performing the duties of an Assistant Manager
What You'll Do.
Supervise employee activities
Coordinate employee activities
Ensure customer needs are met
Maintain a positive atmosphere
Create friendliness and fun
Provide prompt service
Provide efficient service
Provide friendly service
Treat customers as most important
Address customers by name
Escort customers to products
Secure out-of-reach products
Note customer suggestions
Pass along customer requests
Enhance shopping experience
Answer telephone promptly
Perpetuate Hy-Vee culture values
Oversee employee training
Handle employee issues
Coordinate disciplinary procedures
Assist management with pricing
Assist management with blends
Determine display locations
Ensure product quality
Ensure product quantities
Meet customer demands
Meet profitability demands
Ensure store standards are met
Ensure compliance with accounting procedures
Report potential problems
Oversee building maintenance
Oversee ground maintenance
Ensure store sanitation
Ensure store cleanliness
Forecast store labor schedule
Review store labor schedule
Evaluate employee performance
Recommend personnel actions
Train safety procedures
Enforce safety procedures
Provide safe work environment
Provide healthy work environment
Fill out accident forms
Prevent on-the-job injuries
Fill out first report of injury
Assign duties according to restrictions
Direct ordering of merchandise
Coordinate employee compliance
Ensure security procedures
Ensure sales procedures
Ensure record keeping procedures
Replenish shelf product
Confer with employees
Solve job duty problems
Solve productivity problems
Adhere to company policies
Adhere to store guidelines
Report to work when scheduled
Determine employee motivational needs
Provide appropriate employee environment
Recruit job applicants
Interview job applicants
Coordinate orientations
Stay current with market trends
Stay current with competition information
Stay current with new products
Stay current with equipment information
Stay current with merchandising techniques
Provide employee education
Recommend merchandise additions
Recommend merchandise deletions
Recommend shelf allocation
Pursue retail educational opportunities
Pursue continuing education
Assist in all store areas
Work with department heads
Work with designated personnel
Sell merchandise to employees
Sell merchandise to customers
Issue merchandise upon requisition
Handle cash registers
Perform job-related duties
Perform special projects
How You'll Work.
Team & Collaboration
Flexibility and teamwork; Work with department heads; Work with designated personnel
Communication Scope
Telephone service; Customer interaction
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