Hy-Vee
AssistantManagerofPerishables
Neural analysis suggests this role is
optimal for Manager candidates.
“Assistant Manager of Perishables at Hy-Vee. Skills: Customer service, Employee supervision, Sales. Supervise and coordinate employee activities. Ensure customer needs are met”
What You'll Achieve.
Meet customer demands; Meet store demands; Ensure departmental profitability; Improve company growth
Industry & Context.
Solve practical problems; Interpret instructions
Medium work exertion, Visual requirements, Depth perception, Color vision, Field of vision, Climbing, Balancing, Stooping, Kneeling, Reaching, Standing, Walking, Pulling, Lifting, Grasping, Feeling, Talking, Hearing, Repetitive motions, Dust exposure, Noise exposure, Temperature extremes exposure, Electrical shock exposure, Chemicals and solvents exposure, Fast paced environment, Purchase merchandise, Purchase supplies, Order equipment repairs, Daily contact with customers, Daily contact with employees, Daily contact with suppliers/vendors, Daily contact with general public, Occasional contact with regulatory agencies, Access to confidential information, Pre employment drug screen
What They're Looking For.
Must Have
High School or equivalent experience, One year or more of retail experience, Performing the duties of an Service Manager
What You'll Do.
Supervise and coordinate employee activities
Ensure customer needs are met
Maintain a positive atmosphere
Generate a friendly atmosphere
Greet and speak to customers
and efficient service
efficient and friendly customer service
Treat customers as most important
Smile and greet customers
Address customers by name
Escort customers to products
Secure products out of reach
Load or unload heavy items
Note and pass along customer suggestions
Enhance the shopping experience
Answer the telephone promptly
helpful service to callers
Perpetuate Hy-Vee culture values
Oversee proper training
Handle employee issues
Coordinate disciplinary procedures
Assist management in determining pricing
Determine location of displays
Ensure product quality and quantities
Meet customer and store demands
Ensure departmental profitability
Ensure compliance with accounting procedures
Report potential problems
Oversee building/ground maintenance
Ensure store sanitation and cleanliness
Meet store manager and company guidelines
Use and understand store technology
Assist in forecasting labor schedule
Review store labor schedule
Evaluate employee performance
Recommend personnel actions
Train safety procedures
Provide a safe and healthy work environment
Fill out customer accident forms
Work safely to prevent injuries
Fill out first report of injury
Assign duties according to restrictions
Direct ordering of merchandise
Coordinate employee compliance with policy/law
Coordinate security procedures
Coordinate sales procedures
Coordinate record keeping procedures
Assist with replenishing shelf product
Confer with employees
Assist in solving problems
Adhere to company policies
Adhere to store guidelines
Report to work when scheduled
Work expected number of hours
Determine motivational needs of employees
Provide appropriate environment for employees
Recruit job applicants
Interview job applicants
Coordinate orientations
Stay current with market trends
Stay current with competition information
Stay current with new products information
Stay current with equipment information
Stay current with merchandising techniques
Provide continuous education for employees
Recommend merchandise additions
Recommend merchandise deletions
Recommend shelf allocation of merchandise
Pursue retail educational opportunities
Pursue continuing education
Assist in all areas of the store
Work with department heads regarding schedules
Work with department heads regarding labor issues
Work with department heads regarding product purchasing
Work with department heads regarding merchandising
Meet department specific goals
Sell merchandise to employees
Sell merchandise to customers
Issue merchandise upon requisition
Handle cash registers
Perform other job-related duties
Perform special projects
How You'll Work.
Team & Collaboration
Flexibility and teamwork; Work with department heads; Coordinate with personnel
Communication Scope
Customer interaction; Telephone service; Employee communication
Full Job Description
Additional Considerations (if any): **-** **At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.** **Job Description:** **Job Title:** Assistant Manager Store Operations; Assistant Manager Perishables; Assistant Manager Health Wellness Home **Department:** Grocery **FLSA** : Non-Exempt ** _General Function_** Supervises and coordinates the activities of employees. Ensures that customer’s needs are met. **_Core Competencies_** * Partnerships * Growth mindset * Results oriented * Customer focused * Professionalism ** _Reporting Relations_** Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of: Store Operations, Perishables, and Health Wellness Home Positions that Report to you: All positions except those listed above or designated by the Store Manager ** _Primary Duties and Responsibilities_** * Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork. Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example. * Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. * Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store. * Makes an effort to learn customers’ names and to address them by name whenever possible. * Assists customers by: (examples include) * Escorting them to the products they are looking for. * Securing products that are out of reach. * Loading or unloading heavy items. * Making note of and passing along customer suggestions or requests. * Performing other task
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