Hy-Vee
AssistantManagerofPerishables
Neural analysis suggests this role is
optimal for Manager candidates.
“Assistant Manager of Perishables at Hy-Vee. Skills: Customer service, Employee supervision, Merchandise management. Supervise and coordinate employee activities. Ensure customer needs are met”
What You'll Achieve.
Meet customer demands; Meet store demands; Meet profitability demands; Ensure store standards met; Improve company growth
Industry & Context.
Solve practical problems; Solve variety of variables
Must be 18+, Medium work physical demands, Exerting up to 50 pounds, Exerting 20 pounds frequently, Exerting 10 pounds constantly, Move objects, Vision requirements, Depth perception, Color vision, Field of vision, Climbing, Balancing, Stooping, Kneeling, Reaching, Standing, Walking, Pulling, Lifting, Grasping, Feeling, Talking, Hearing, Repetitive motions, Dust exposure, Noise exposure, Temperature extremes exposure, Equipment movement exposure, Electrical shock exposure, Chemicals exposure, Solvents exposure, Fast paced work environment, Pre employment drug screen
What They're Looking For.
Must Have
18+ years old, High School or equivalent experience, One year or more of retail experience, Performing the duties of an Assistant Manager
What You'll Do.
Supervise and coordinate employee activities
Ensure customer needs are met
Maintain a positive atmosphere
Create an atmosphere of friendliness
Create an atmosphere of fun
Encourage employees to greet customers
Encourage employees to speak to customers
Provide prompt customer service
Provide courteous customer service
Provide efficient customer service
Exhibit caring in customer interactions
Exhibit concern in customer interactions
Exhibit patience in customer interactions
Treat customers as most important
Smile and greet customers
Address customers by name
Escort customers to products
Secure out-of-reach products
Note customer suggestions
Pass along customer suggestions
Note customer requests
Pass along customer requests
Enhance the shopping experience
Answer the telephone promptly
Provide friendly telephone service
Provide helpful telephone service
Perpetuate Hy-Vee culture values
Oversee employee training
Handle employee issues
Coordinate disciplinary procedures
Determine ad display locations
Determine promotional display locations
Ensure product quality
Ensure product quantities
Meet customer demands
Meet profitability demands
Ensure store standards for customer service
Ensure store standards for employee relations
Ensure store standards for departmental profitability
Ensure compliance with accounting procedures
Report potential problems
Oversee building maintenance
Oversee ground maintenance
Ensure store sanitation
Ensure store cleanliness
Use hardware technology
Understand hardware technology
Use software technology
Understand software technology
Assist in forecasting labor schedule
Review labor schedule
Evaluate employee performance
Recommend personnel actions
Train safety procedures
Enforce safety procedures
Provide safe work environment
Provide healthy work environment
Fill out customer accident forms
Prevent on-the-job injuries
Fill out first report of injury
Assign duties according to restrictions
Direct merchandise ordering
Coordinate employee compliance with policy
Coordinate employee compliance with law
Coordinate employee compliance with security
Coordinate employee compliance with sales procedures
Coordinate employee compliance with record keeping
Assist with replenishing shelf product
Confer with employees
Assist in solving job duty problems
Assist in solving productivity problems
Assist in solving policy procedure problems
Adhere to company policies
Adhere to store guidelines
Report to work when scheduled
Work expected number of hours
Determine employee motivational needs
Provide appropriate employee environment
Recruit job applicants
Interview job applicants
Determine employment of applicants
Coordinate orientations
Stay current with market trends
Stay current with market information
Stay current with competition
Stay current with new products
Stay current with new equipment
Stay current with merchandising techniques
Provide continuous education for employees
Recommend merchandise additions
Recommend merchandise deletions
Recommend shelf allocation of merchandise
Pursue retail educational opportunities
Pursue continuing education
Assist in all store areas
Work with department heads
Work with designated personnel
Sell merchandise to employees
Sell merchandise to customers
Issue merchandise upon requisition
Handle cash registers
Perform other job-related duties
Perform special projects
How You'll Work.
Team & Collaboration
Flexibility and teamwork; Works with department heads; Works with designated personnel
Communication Scope
Telephone service; Customer interactions
Full Job Description
Additional Considerations (if any): Must be 18+ **-** **At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.** **Job Description:** **Job Title:** Assistant Manager Store Operations; Assistant Manager Perishables; Assistant Manager Health Wellness Home **Department:** General **FLSA:** Exempt ** _General Function:_** Supervises and coordinates the activities of employees. Ensures that customer’s needs are met. **_Core Competencies_** * Partnerships * Growth mindset * Results oriented * Customer focused * Professionalism ** _Reporting Relations:_** Accountable and Reports to: District Store Director; Store Manager Positions that Report to you: All positions except those listed above or designated by the Store Manager ** _Primary Duties and Responsibilities:_** * Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork. * Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example. * Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. * Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store. * Makes an effort to learn customers’ names and to address them by name whenever possible. * Assists customers by: (examples include) escorting them to the products they’re looking for securing products that are out of reach loading or unloading heavy items making note of and passing along customer suggestions or requests performing other tasks in every way possible to enhance the shopping experience. * Answers the telephone
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