Towne Park

hospitality

AssistantManagerofParkingOperations

$0–0k Cleveland, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Entry candidates.

The Brief

“Assistant Manager of Parking Operations at Towne Park. Skills: client satisfaction, associate management, operational efficiency. Manage client, customer and associate satisfaction. Manage delivery of guest/patient hiring”

What You'll Achieve.

Achieve quality and service levels; Meet business demands and productivity goals; Exceed client expectations

Industry & Context.

hospitality
Problems you'll solve

Handle guest/patient complaints and difficult situations

Eligibility Requirements

Must be able to drive manual transmission, Regularly required to talk or hear, Frequently required to sit or stand for extended periods, May be required to walk, Handle or feel objects, tools or reach with hands, Climb balance, Stoop, kneel, crouch or crawl, Close vision, Distance vision, Color vision, Peripheral vision, Depth perception, Ability to adjust focus, Exerting up to 50 pounds of force occasionally, Exerting up to 25 pounds of force frequently, Exerting greater than 10 pounds of force constantly to move objects, May be exposed to inclement weather, May be exposed to varying degrees of temperatures, Travel of up to 10% may be required

What They're Looking For.

Must Have

Valid driver’s license and clean driving record, A minimum of one (1) year of related experience in hospitality, Must be able to drive manual transmission

Nice to Have

Associate’s degree or equivalent degree preferred

What You'll Do.

customer and associate satisfaction

Manage delivery of guest/patient hiring

evaluating and discharging

assigning and directing

Manage appraising financial management

Manage customer issues

Manage a minimum of two associates

Deliver guest service experience exceptionally

Allocate labor resources efficiently

Integrate Towne Park standards

Engage in recruitment and hiring

Respond proactively to associate feedback

Train and coach team members

Conduct performance appraisals

Develop cohesive working relationships with clients

Drive business metrics

Ensure revenue collection accuracy

Supervise revenue and ticket reconciliation

Ensure controls for scheduling

How You'll Work.

Team & Collaboration

Develop cohesive working relationships with the clients’ staff members; Maintain regular meeting rhythms and communication channels with the client; Ensure the entire team is focused on exceeding expectations

Communication Scope

Written and verbal communication skills; Effectively present information

Full Job Description

# _**At Towne Park, it’s more than a job, you can make an impact.**_ A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else’s day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It’s why we do what we do. Towne Park is a place where you can make a difference and create smiles every day. Click [here](https://mandatoryview.com/?LicenceId=7b9cf6ca-8bfe-4ae1-9415-d444ae245063&ProductType=OnlineApplicant&SubType=PG) for important notices that may be applicable to you. For more information about our privacy policy, please click [here](http://www.townepark.com/wp-content/uploads/2023/06/CCPA-CPRA-Notice-at-Collection-Applicants_Towne-Park-Careers.pdf). **Job Details Compensation: **Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location. The annual base pay range for this position is $50k - $55k. **Additional Compensation:** Employees may be eligible to receive annual incentive bonuses depending on their job classification and the policy guidelines. **Benefits:** Employees are eligible to enroll in medical, dental, and vision insurance, accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are provided company-paid basic life and AD&D insurance as well as short-term and long-term disability. Employees are also able to enroll in the company’s 401k

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