Hy-Vee
AssistantManagerNightStock
“Assistant Manager- Night Stock at Hy-Vee. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Set department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. Assist in supervising Night Stock employees”
What You'll Achieve.
Set the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability; Ensures the trucks are unloaded and merchandise is stocked and stored in an appropriate and orderly manner; Monitors productivity and reviews individually with crew members
Industry & Context.
Ability to solve practical variety of variables with limited interpret instructions; Ability to solve arithmetic calculations involving fractions, decimals, and percentages; Understand and troubleshoot the repair of store equipment including electrical and cash register systems, coolers and compressors, machine room, display cases
Ability to physically perform heavy work, including exerting up to 100 pounds of force occasionally, as well as in excess of 100 pounds of force to move objects, Ability to see detail at near range with or without correction, Ability to perform sedentary work: occasionally lifting or carrying objects of no more than 10 pounds, and occasionally standing or walking, reaching, handling, grasping, feeling talking, hearing and repetitive motions, Occasionally exposed to noise, vibrations, equipment movement hazard, chemicals/solvents, and frequently exposed to dirt, Employment is contingent upon the successful completion of a pre employment drug screen
What They're Looking For.
Must Have
Ability to solve practical variety of variables with limited interpret instructions, Ability to solve arithmetic calculations involving fractions, decimals, and percentages, Ability to compose original interpret written work interview job follow technical manuals and have increased contact with people, Three to five years of similar or related work experience
What You'll Do.
Set department standards for customer service
professional appearance and overall profitability
Assist in supervising Night Stock employees
Ensure trucks are unloaded and merchandise is stocked and stored in an appropriate and orderly manner
Maintain a positive and friendly atmosphere through flexibility and teamwork
efficient and friendly customer service
Answer the telephone promptly and provide friendly
Order products from pre-orders
Coordinate work with assistant managers and assign duties to part-time employees
Supervise night stock
and hold consultations with employees
Supervise and direct assistant managers
triggers for reordering
and match them to aisles
Check in vendor deliveries piece by piece
Supervise drop shipment and direct store deliveries
Write schedule for night stock
Monitor time-off requests
Review and monitor weekly overtime hours
Train new employees on facing
and department services
Monitor productivity and review individually with crew members
Understand and troubleshoot repair of store equipment including electrical and cash register systems
coolers and compressors
Maintain strict adherence to department and company guidelines related to personal hygiene and dress
Adhere to company policies and individual store guidelines
Report to work when scheduled and on time
Run back stock and cereal
Assist with customer check out
and carry customer cash accountability
close and open registers for new days
handle and satisfy customer issues in person and on phone
Meet with crew members weekly or as needed
Set and reset new items and tags
Set in-store specials
set price using cost plus percentage for the section (or leave it as the ad price)
tag items and raise prices when supply is gone
Supervise produce and frozen food trucks while unloading
ensure items are put in proper coolers
Assist in other areas of store as needed
Perform other job related duties and special projects as required
How You'll Work.
Team & Collaboration
Coordinate work with assistant managers; Assign duties to part-time employees; Hold consultations with employees; Supervise and direct assistant managers, departments, and custodian crews; Meet with crew members weekly or as needed; Assist in other areas of store as needed
Communication Scope
Greet and speak to customers; Provide prompt, courteous, and efficient service to customers; Answer the telephone promptly and provide friendly, helpful service to customers who call; Address customers by name whenever possible; Pass along customer suggestions or requests
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