FWD Group
Finance / FinServ
AssistantManager/Manager,LifeAdministration(MajorTransactions/Value/Payment)
“Assistant Manager/Manager, Life Administration (Major Transactions/Value/ Payment) at FWD Group. Skills: Life Administration, Major Transactions, Value, Payment, Policy Administration. Manage daily operations of the team which responsible for Renewal Paymentilling. Assess and approve cases within authority”
Industry & Context.
Identify areas for enhancement and implement changes to streamline the workflow; minimize errors
What They're Looking For.
Must Have
Minimum of 5 years’ experience in policy administration within life insurance industry, Good command of both written and spoken English and Chinese, Good PC skills, including Excel, Word, and PowerPoint
Nice to Have
Familiar with AML/EDD basic requirements is an advantage, Candidate with more experience will be considered as Manager position
What You'll Do.
Manage daily operations of the team which responsible for Renewal Paymentilling
Assess and approve cases within authority
Assist team lead to supervise and lead the team to achieve the KPI and SLA
Conduct detailed checks on policy information
and documentation to ensure all process and documents comply with company guidelines/ regulatory requirement and minimize errors
Handle enquires from different channels (e.g. internal departments
distributors and brokers)
Provide training and support to the team members to ensure high-quality services delivery
Identify areas for enhancement and implement changes to streamline the workflow
Assist in any ad-hoc projects or duties as assigned
How You'll Work.
Team & Collaboration
Assist team lead to supervise and lead the team; Provide training and support to the team members; team player with the willingness to mentor and coach junior members
Communication Scope
good communication skills; Good command of both written and spoken English and Chinese
Process & Methodology
Assist in any ad-hoc projects or duties as assigned
Applying for this Assistant Manager/Manager, Life Administration (Major Transactions/Value/ Payment) role?
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