NTU
AssistantManager,Internship
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“Assistant Manager, Internship at NTU. Skills: Programme Operations, Account Management, Team Management. Oversee end-to-end management of internship programmes. Manage internship operations and work processes”
What You'll Achieve.
increase internship participation and experiences; support successful effective placement and completion; increase student’s career readiness; increase their uptake of students in internship; drive optimal operational performance; improve overall performance and outcome
Industry & Context.
address potential issues; Address and resolve common internship-related issues
What They're Looking For.
Must Have
Bachelor's degree in any discipline from a recognised university, Minimum 5 years of work experience, written and verbal communication skills, Comfortable with data, systems, managing structured processes and adhering to established policies and administrative frameworks
Nice to Have
polytechnic diploma and extensive relevant work experience, Relevant work experience preferably in internship management, programme/project management, customer service management and process engineering, Successful track record in the managing of internships and cooperative education is highly advantageous, Basic understanding about tertiary education landscape, career development and job market, A collaborative team player who contributes actively to team success, Demonstrated passion for supporting youth in their career journeys
What You'll Do.
Oversee end-to-end management of internship programmes
Manage internship operations and work processes
Develop strategies to increase internship opportunities
Monitor internship progress and address potential issues
Provide guidance and advice to students
Address and resolve internship-related issues
Engage with college and/or schools
Develop & maintain new and existing partners
Collaborate with respective internal stakeholders
Support team members in performing roles
Support Team Manager for continuity
Collaborate across intra-teams
Prepare and work with data and statistics
Analyse data and develop data insights
Lead adhoc projects in operations
Seek to adopt and use new technology/system
Contributes in solutioning for continuous improvement
How You'll Work.
Team & Collaboration
Collaborate across intra-teams to drive optimal operational performance through partnerships and coordinated efforts; Collaborate with the respective internal stakeholders to ensure the provision of support for students’ internship search journey
Communication Scope
written and verbal communication skills
Process & Methodology
programme/project management
Full Job Description
The Assistant Manager, Internship serves as both an individual contributor and deputizes for the Team Manager in the administration of designated internship programmes under the NTU Career & Attachment Office’s Internship team. The Internship team facilitates internships for all NTU undergraduates to enhance their career readiness. It strives to improve internship participation and experiences for both students and host organisations by providing a unified platform for engagement, communication, and support. ** _The incumbent 's role is to take responsibility towards the following areas of work:_** **Programme Operations and Service Management** Oversee the end-to-end management of internship programmes, including: * Manage the internship operations and work processes. * Develop strategies to increase internship opportunities and facilitate students’ participation and placement. * Monitoring the internship progress and proactively identify and pre-emptively address potential issues that may arise to support successful effective placement and completion. * Provide guidance and advice to students on internship matters. * Addressing and resolving common internship-related issues raised by either students or host organisations, including supporting the team on complex case management issues. **Account Management and Stakeholders Management** * Engage with the college and/or schools to collaborate in managing and optimizing internship placement and increase student’s career readiness for internship. * Develop & maintain new and existing partners (host internship organisations) to support their requisition and increase their uptake of students in internship. * Collaborate with the respective internal stakeholders to ensure the provision of support for students’ internship search journey for an internship placement. **Team Management** * Support team members in performing their assigned roles and responsibilities. * Support the Team Manager to ensure continuity of operatio
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