Fogo de Chão
hospitality
AssistantManagerFOH
“Assistant Manager FOH at Fogo de Chão. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Advise and supervise restaurant team members. Attract, develop, and retain all restaurant team members”
What You'll Achieve.
Ensure guest satisfaction; Ensure guest satisfaction with experience; Promote EcoSure program management and action plan; Ensure safety policies and procedures are communicated and adhered to; Ensure guest and team member safety
Industry & Context.
Decisive Judgment; Adapting to Change
Occasional travel required, lift and/or move up to 25 pounds, high level of endurance, mental acuity and toughness to manage conflict and deal successfully with high stress situations
What They're Looking For.
Must Have
5 years restaurant operations, Proficient in food planning and preparation, Proficient in purchasing, Proficient in sanitation, Proficient in security, Proficient in company policies and procedures, Proficient in personnel management, Proficient in recordkeeping, Proficient in preparation of reports, Proficient in Microsoft Office
Nice to Have
3 years churrasco and churrascaria cuisine knowledge, Bachelor’s degree in hotel/restaurant management, Aloha Point of Sale, Hotschedules, Workday, GuestBridge, MenuLink
What You'll Do.
Advise and supervise restaurant team members
and retain all restaurant team members
Utilize GuestBridge/OpenTable to manage guest reservations and wait times
Ensure all employees have completed and hold unexpired food handler certifications
Promote a Culture of Recognition (OZ Principle)
Ensure guest satisfaction and resolve guest concerns
Responsible for inventory
forecasting and setting targets
Promote EcoSure program management and action plan
Ensure safety policies and procedures are communicated and adhered to
Ensure guest and team member safety
Ensure guest satisfaction with experience
How You'll Work.
Team & Collaboration
Teamwork & Collaboration; Managing Others; Coaching & Developing Team Members
Communication Scope
Policies, Processes & Procedures
Process & Methodology
Planning & Organizing, Driving for Results
Applying for this Assistant Manager FOH role?
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