Woven by Toyota

Human Resources

AssistantManager,EmployeeExperience,HumanResources

$7500–11000k ~AI est. Tokyo, Japan Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Assistant Manager, Employee Experience, Human Resources at Woven by Toyota. Skills: Employee experience, Onboarding, Relocation, HR operations. Lead the Employee Experience team. Design and deliver end-to-end employee experience”

What You'll Achieve.

Reduce psychological burden; Achieve Mobility; Achieve Safety

Industry & Context.

Human Resources

What They're Looking For.

Must Have

Bachelor's or Master's degree in Business or equivalent professional experience, More than 3 years experience of end-to-end onboarding, Familiar with Japan’s local law and immigration regulations, Hands-on experience with HR systems

Nice to Have

Program design and policy development, Ability to quickly form relationships across departments, Work cross functionally with multiple stakeholders, Customer-oriented creativeness, Mind-set of ownership, Attention to details, Excel or Spreadsheet skills

What You'll Do.

Lead the Employee Experience team

Design and deliver end-to-end employee experience

Ensure new hires feel supported

Promote accessible HR support environment

Manage smooth offboarding experience

Create onboarding experiences

Create relocation experiences

Create engagement experiences

Act as subject-matter expert

Enhance operational excellence

Make key operational decisions

Provide recommendations to HR Leadership

Guide team members in day-to-day execution

Set service standards

Continuously improve programs

Deliver timely support

Deliver clear support

Deliver empathetic support

Lead new hire orientations

Create customized onboarding packages

Create orientation materials

Ensure sessions are well-structured

Ensure sessions are engaging

Ensure sessions are inclusive

Provide bilingual facilitation

Support bilingual facilitation

Coach team members to deliver sessions

Introduce key information about the company

Introduce organizational structure

Introduce ways of working

Act as key member of HR employee service

Respond to inquiry channels

Monitor service quality standards

Drive timely resolution of cases

Drive empathetic resolution of cases

Use ticket data to identify trends

Use ticket data to improve processes

Use ticket data to enhance employee experience

Act as subject-matter expert for HR certificates

Act as subject-matter expert for HR letters

Ensure accurate issuance of certificates

Ensure timely issuance of certificates

Ensure compliant issuance of certificates

Maintain clear templates

Maintain documentation in Japanese and English

Guide external agents

Guide internal stakeholders

Oversee completion of visa documents

Oversee completion of immigration documents

Ensure visa documents submitted within timelines

Ensure immigration documents submitted within timelines

Implement operations to track residence card expiration

Maintain operations to track residence card expiration

Ensure reverifications are completed timely

Set goals to measure onboarding success

Set goals to measure employee experience success

Build surveys to capture new hire sentiment

Build data-gathering techniques

Reduce burden on hiring managers

Enhance relocation policies

Enhance relocation strategies

Ensure competitive mobility offerings

Conduct research on competitors

How You'll Work.

Team & Collaboration

Work independently; Collaborate with HR function; Collaborate with IT team; Work cross functionally

Communication Scope

Excellent communication; Bilingual facilitation; Bilingual public speaking

Full Job Description

## Description About Woven by Toyota Woven by Toyota is enabling Toyota’s once-in-a-century transformation into a mobility company. Inspired by a legacy of innovating for the benefit of others, our mission is to challenge the current state of mobility through human-centric innovation — expanding what “mobility” means and how it serves society. Our work centers on four pillars: AD/ADAS, our autonomous driving and advanced driver assist technologies; Arene, our software development platform for software-defined vehicles; Woven City, a test course for mobility; and Cloud & AI, the digital infrastructure powering our collaborative foundation. Business-critical functions empower these teams to execute, and together, we’re working toward one bold goal: a world with zero accidents and enhanced well-being for all. ========================================================================= ## TEAM HR Operations runs the global systems, platforms, policies, and services that support employees from day one to their last day. We design and execute scalable, compliant HR processes while continuously improving the employee experience through data management operational excellence and responsive service. We serve as the operational backbone connecting each part of HR, regional teams, and the business to deliver a consistent, high-quality experience worldwide. ## WHO ARE WE LOOKING FOR? To be successful in this role, you will need to demonstrate the ability to work independently, as well as be a strong collaborator with each HR function (i. e. Talent Acquisition, Payroll and Operations) and the internal IT team. Good interpersonal and communication skills, the proven ability to work accurately with tight deadlines, and a strong focus on results are a must. We will keep attracting and hiring the best and brightest candidates from all over the world. Hence, if you can do it all with a smile and a great attitude, it would be a huge plus for future corporate branding to accelerate the fu

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